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Business Operation Specialist, Thailand

atTrip.com Group
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
We are looking for a candidate with strong data analytical skills and proficiency in Thai, English and Chinese, to effectively liaise with both local and overseas stakeholders.

In this role, you’ll get to:
  • Evaluate production performance and determine appropriate follow-up actions; prepare reports as needed.
  • Initiate, execute, and assist in the planning and support of projects and processes.
  • Collaborate with the team to standardize, operationalize, and develop both manual and automated workflows.
  • Support the team in analyzing data and creating reports to track performance and productivity against team KPIs.
    • Develop documentation and training materials, and conduct trainings with the team or stakeholders when necessary.

What you’ll need to succeed:
  • Minimum 2 years of experience in data analysis or system support roles in any industries.
  • Bachelor’s degree in any discipline.
  • Strong communication skills in English, Thai, and Mandarin, to effectively liaise with both local and overseas stakeholders.
  • Critical thinking abilities, with strong analytical, troubleshooting, and problem-solving skills.
  • Ability to provide insights and recommendations supported by data and statistical analysis.
  • A strong team player with a goal-oriented mindset.
  • Proficiency in Microsoft Excel and PowerPoint.
  • Experience with SQL is a plus.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?
  • Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
  • Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
  • We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
    • Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
Experience required
  • 2 years
Salary
  • Negotiable
Job function
  • Product / Brand Management
Job type
  • Full-time
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Company overview

Size:n/a
Industry:Tourism / Travel
Location:n/a
Website:th.trip.com/?fbclid=IwY2xjawGekM5leHRuA2FlbQIxMAABHS8xeg8rYcgaEoBwSqXu1s4SBJltVIm3p_5v_1YsIJ1BZJYgWeh7YwfFGw_aem_C0omZlWWzbAWqq2MHSe7sw
Founded in:n/a
Ranking:5/5

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pu ... Read more

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