Skills:

Teamwork, Excel, English

Job type:

Full-time

• Responsible for hotel settlement work in Thailand and Southeast Asia through phone calls, emails, etc. Address hotel s inquiries and follow up on dispute booking orders.
• Assess financial risks to minimize bad debts and ensure the fund transaction make on time and accurately.
• Maintain the relationships between BUs and hotels to enhance service quality.
• What you'll Need to SucceedBachelor's degree or higher, preferably with customer service experience.
• Native proficiency in Thai, and excellent reading, writing, and speaking abilities in both Chinese and English.
• Strong communication and coordination skills, as well as a high sense of teamwork.
• Ability to possess and analyze data, sensitive on figures, logical thinking and good skills of Office software (Excel, PowerPoint and Word).
• Why Trip.com Group.
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

7 years required

Skills:

Compliance, Data Analysis, Industry trends, English, Mandarin

Job type:

Full-time

• Develop and implement go-to-market strategies for the Thailand market, identifying opportunities for growth and expansion.
• Monitor and report on the overall performance of the Thailand market to the senior management, identifying areas for improvement.
• Build and maintain strong relationships with partners and stakeholders, ensuring compliance with relevant regulations and standards in Thailand operations.
• Monitor the performance of campaigns and projects using data analysis and BI skills, optimizing future campaigns and projects, improving customer experience, and analyzing conversion rates.
• Provide guidance and support to the team, ensuring each function performs at its best to collectively boost the growth of the Thailand market.
• Work closely with headquarters and other local departments and teams to ensure local operations align with overall business objectives.
• Stay up-to-date with industry trends and developments, ensuring the company remains at the forefront of offshore technology and innovation.
• 7+ years of experience in the local travel, e-commerce, and online-platform industry.
• Experience in a fast-paced, startup or scale-up environment is preferred.
• Strong knowledge of Thailand regulations and standards in digital marketing.
• Excellent leadership, communication, and interpersonal skills.
• Fluent in English and native Thai. Mandarin speaking is a plus.
• Strong analytical skills and mindset, preferably familiar with analytics tools.
• Proven ability to manage and lead a team, delivering projects on time and within budget.
• Willingness to travel moderately.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Skills:

Microsoft Office, Excel, Enthusiastic, English

Job type:

Full-time

• Serve clients in Thai and English for inquiries on different Trip.com products and questions on their bookings;.
• Solve the problems for clients via Call, Chat and Email;.
• Handle clients problems with empathy and patience in a goal-driven environment;.
• Work as part of a high-performing team, supporting and helping colleagues when required;.
• Attend regular team updates;.
• Keep up-to-date with latest promotions and initiatives;.
• Read, understand and follow the Company Policies and Procedures;.
• What you'll Need to SucceedBachelor degree or above, or significant relevant similar experience;.
• Strong communication skills in Thai both verbal and written; fluent in English;.
• Good knowledge of Microsoft Office applications, such as Word, Excel, PowerPoint and sound general computer skills;.
• Proficient typing abilities with a better than average English -typing speed;.
• Sound troubleshooting and problem-solving skills with a strong desire to achieve positive outcomes;.
• Ability to listen and build rapport quickly;.
• Enthusiastic yet conscientious and diligent approach to work;.
• Completer-finisher with a good attention to detail.
• Ability to touch-type;.
• Passionate about travel.
• Able to work on a shift-based basis. 24/7 or night shift required.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Skills:

Research

Job type:

Full-time

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Job type:

Full-time

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Skills:

Microsoft Office, Excel, Enthusiastic, English

Job type:

Full-time

• Serve clients in Thai and English for inquiries on different Trip.com products and questions on their bookings;.
• Solve the problems for clients via Call, Chat and Email;.
• Handle clients problems with empathy and patience in a goal-driven environment;.
• Work as part of a high-performing team, supporting and helping colleagues when required;.
• Attend regular team updates;.
• Keep up-to-date with latest promotions and initiatives;.
• Read, understand and follow the Company Policies and Procedures;.
• What you'll Need to SucceedBachelor degree or above, or significant relevant similar experience;.
• Strong communication skills in Thai both verbal and written; fluent in English;.
• Good knowledge of Microsoft Office applications, such as Word, Excel, PowerPoint and sound general computer skills;.
• Proficient typing abilities with a better than average English -typing speed;.
• Sound troubleshooting and problem-solving skills with a strong desire to achieve positive outcomes;.
• Ability to listen and build rapport quickly;.
• Enthusiastic yet conscientious and diligent approach to work;.
• Completer-finisher with a good attention to detail.
• Ability to touch-type;.
• Passionate about travel.
• Able to work on a shift-based basis. 24/7 or night shift required.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

5 years required

Skills:

Legal, Research, Compliance

Job type:

Full-time

• Provide legal support to both the Thailand and overseas legal teams, including assisting with company secretary matters, licensing, regulatory reporting, daily operations, and contract drafting and reviews.
• Monitor and interpret changes in relevant laws and regulations, advising the business on necessary adjustments.
• Conduct research on Thailand and overseas laws and regulations to ensure compliance and provide up-to-date legal guidance.
• What you'll Need to SucceedBachelor s degree in law or higher.
• Minimally 3-5 years of PQE as a practicing lawyer in a law firm and/or in-house corporate legal department, preferably with exposure to international assignments.
• Experience in negotiating and drafting a wide range of agreements across various business areas.
• A Thailand lawyer license is an advantage.
• Strong communication, organizational, and cross-departmental collaboration skills.
• Self-starter with the ability to work independently and as part of a team.
• Proficiency in English for legal document review and consulting.
• Ability to communicate in English with foreign colleagues (TOEIC score 600+).
• Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by an agency, a third party who will be your employer. While you may be assigned to work at Trip.com, you will not be a Trip.com employee. All contractual terms, including payroll and benefits, will be handled by third party agency.
• What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Job type:

Full-time

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

2 years required

Skills:

Automation, Teamwork, Microsoft Office, English

Job type:

Full-time

• Responsible for financial-related work for overseas hotels, ensuring that the financial team's work is carried out in a timely, accurate and secure manner;.
• Commitment to improving the overall financial service experience and satisfaction for all properties;.
• Create & facilitate the accomplishment of the team s OKRs;.
• Promote the optimization of internal operational and system processes, and enhance the automation rate of financial activities;.
• Base in Thailand, overseeing the management and construct of the financial team, reporting to Headquarter in China.
• What you'll Need to SucceedFull-time bachelor degree or above, with more than two years of work experience;.
• 3-5 years adn above team leading experiences.
• Native-speaker of Thai, with proficiency in Chinese & English reading and writing, and skilled in oral Chinese & English;.
• Solid interpersonal skills, with excellent teamwork spirit;.
• A good level of statistical and logical analysis capabilities, and familiar with the use of Microsoft Office.
• Why Trip.com Group
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Skills:

Automation, Finance, Legal, English

Job type:

Full-time

• Serve as the global marketing point of contact for key airline partners across regions.
• Develop joint business plans & integrated marketing campaigns, aligned with airline priorities & Trip.com s global objectives.
• Own end-to-end marketing execution with airline partners, including media planning, creative coordination, and performance tracking.
• Media Manager will contribute to shaping how the team operates and scales.
• Create and refine workflows, playbooks, templates, and internal operating processes. Help conceptualise and pilot new marketing formats, surfaces, and placement ideas. Identify gaps in current tools, measurement, or execution frameworks and propose solutions.
• Work with Product and Data teams to define automation for dashboards, insights, and process.
• Build reusable best practices to be adopted globally as the team expands.
• Unlock targeted marketing opportunities that support airline commercial goals, including demand stimulation, route performance, premium cabin push, and loyalty engagement.
• Leverage Trip.com s data and audience segmentation capabilities to help airline partners target customer segments.
• Maximize airline fund utilization through ROI-focused campaigns across Trip.com ecosystem.
• Lead partner engagement for brand visibility initiatives, new route launches, loyalty integrations, and seasonal promotions.
• Manage internal stakeholder alignment across flights commercial, product, regional marketing, finance, legal, and data teams to ensure smooth campaign delivery and reporting & scale up.
• Collaborate with internal product, data, design, and regional marketing teams to drive campaign success and expand Trip s offering.
• Present post-campaign analysis and strategic insights to both internal stakeholders and airline partners.
• Support contract negotiations by providing marketing commitments and campaign performance data.
• 10+ years of experience in airline marketing, digital partnerships, or travel e-commerce; OTA or airline experience strongly preferred.
• Strong experience in the travel domain is essential, either through direct industry roles or by managing travel brands, airlines, hospitality, or OTA campaigns within e-commerce or social media platforms.
• Strong grasp of digital marketing fundamentals and on-site media behaviour.
• Ability to design structured plans, frameworks, and scalable processes.Understands how different marketing components (placements, data, reporting, workflows) connect within a larger system.
• Proven track record of leading co-branded or B2B2C / B2C campaigns with measurable impact.
• Strong project management skills with attention to detail and ability to manage multiple stakeholders across time zones.
• Analytical mindset with ability to interpret campaign data and optimize performance.
• Excellent verbal and written communication skills in English; other languages a plus.
• Builder mindset thrives in zero-to-one environments and enjoys shaping new capabilities.
• High ownership runs campaigns and partner relationships like a mini-business.
• Experience with global marketing funds management and campaign delivery in a matrixed, high-speed environment.
• Familiarity with programmatic advertising, CRM integration, loyalty marketing, and meta channels.
• Experience negotiating and delivering on marketing value-in-kind (VIK) within airline agreements.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Job type:

Internship

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Skills:

Digital Marketing, Excel, Data Analysis, English

Job type:

Internship

• Support the planning, execution, and optimization of CRM campaigns across Email, App Push Notifications, LINE OA, and other CRM channels.
• Assist in preparing campaign content, including message copy, basic briefs, and coordination with design teams.
• Help manage customer segmentation and targeting to ensure relevant and timely communications.
• Monitor and consolidate campaign performance reports (open rate, click-through rate, conversion metrics).
• Conduct basic customer behavior and campaign performance analysis to support optimization initiatives.
• Coordinate with cross-functional teams (Marketing, Design, Product, Tech) to ensure timely campaign delivery.
• Support CRM operational tasks and other marketing-related assignments as required.
• Currently pursuing or recently graduated with a degree in Marketing, Business Administration, Communication, or related fields.
• Strong interest in CRM, digital marketing, and customer lifecycle management.
• Basic understanding of CRM channels (Email, Push Notification, Messaging Platforms) is an advantage.
• Strong analytical skills with proficiency in Excel / Google Sheets.
• Good command of English (both written and verbal); Thai proficiency is a plus.
• Detail-oriented, responsible, and able to work in a fast-paced environment.
• Strong communication and collaboration skills.
• What You Will Gain.
• Practical experience in enterprise-level CRM marketing operations.
• Exposure to customer data analysis and performance-driven marketing strategies.
• Opportunity to work with cross-regional and cross-functional teams.
• Insight into CRM practices within a global online travel platform.
• Internship Details.
• Internship duration: 3-6 months.
• Working arrangement: Full-time / Part-time (subject to discussion).
• Location: Bangkok / Hybrid ( 3 Days in the office).
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!