Skills:

Teamwork, German, English

Job type:

Full-time

• Refer to company procedures, use the right tools to assist the local business team and provide front-line business support to overseas partners.
• Adapt to corporate strategy adjustment and keep business knowledge updated.
• Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat (contact the customer directly if necessary&#65289.
• Promote Trip s hotel management system to our cooperative hotels.
• Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
• Complete temporary tasks assigned by superiors.
• What you'll Need to SucceedDiploma or above, can handle the daily communication in German and English.
• Excellent service awareness and professional dedication, strong learning ability, positive attitude, and strong ability to work under pressure, excellent teamwork ability, able to adapt to the work shift system.
• Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
• English resume is highly appreciated.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

2 years required

Skills:

Data Analysis, Statistics, Excel, English, Mandarin

Job type:

Full-time

• Evaluate production and determine follow up action.
• Prepare reports as necessary.
• Initiate, Execute, Assist in the planning and support of projects and processes.
• Collaborate with team to standardize, operationalize, and develop both manual and automated workflows.
• Assist Team to analysis and create report to track performance and productivity against overall team s KPIs.
• Create documents and trainings with team or stakeholders (if necessary).
• What you'll Need to SucceedMin. 2 years experience in data analysis and system support roles, experience as a Marketing/ Data Analyst or Business Intelligence with a strong exposure to marketing channels.
• Education in Tourism related field is an advantage.
• Good communication skill in English, Thai and Mandarin.
• Critical thinking, with analytical, troubleshooting, and problem-solving expertise. Giving the insight and suggestion with data statistics support.
• Strong Team Player and goal oriented person.
• Good at Excel and PowerPoint. Experiences skill of SQL is a plus.
• Why Trip.com Group
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
• What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Experience:

2 years required

Job type:

Full-time

• Build and maintain relationships with hotel partners to ensure product competitiveness via transactional sales approach.
• Required to complete daily target of both quality and quantity via tele-marketing method Develop and implement market-specific strategies to drive sales growth and optimize hotel inventory. Stay up-to-date with market trends and adjust strategies as necessary to maintain best rate parity, availability and inventory of responsible hotel accounts. Perform data research, market review and analysis on market competitors, ...
• Qualifications Bachelor's degree in Business, Hospitality, or related field. At least 2+ years of experiences in hospitality or tele-marketing field. Fluent in English, with excellent written and verbal communication skills. Ability to work in a fast-paced environment and manage multiple projects simultaneously Strong logical thinking and data analytics capability. Self-motivated, good interpersonal communication and negotiation skills. Dynamic, able to work under pressure and flexible in adapting and responding to constantly changing market condition.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip.
• At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more? Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact. We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise. We encourage hybrid work arrangement. Enjoy discounts for booking travel products at Trip.com Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Experience:

2 years required

Skills:

Good Communication Skills, English

Job type:

Full-time

• Responsible for creating efficient schedules, processing and managing overtime and undertime.
• Support to achieve service level and efficiency targets from Work Force Management perspective.
• Real-time monitoring of service level and providing suggestions to service team.
• Work closely with team leaders to constantly monitor staff movements in line upon forecast plan.
• Implement improvement measures to ensure SLAs are well met.
• Forecast future workforce demand based on historical data, market trends, and business objectives.
• What you'll Need to SucceedFluent in both English and Thailand.
• At least 2 years experience in call center relevant industry.
• Eligibility to work full-time in Thailand.
• Good communication skills to build up effective collaboration.
• Understands the intricacies of forecasting and knows how to build a robust plan that accommodates for variation.
• Ability to work under pressure.
• Proactive and self-motivated.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

5 years required

Skills:

Legal, Research, Compliance

Job type:

Full-time

• Provide legal support to both the Thailand and overseas legal teams, including assisting with company secretary matters, licensing, regulatory reporting, daily operations, and contract drafting and reviews.
• Monitor and interpret changes in relevant laws and regulations, advising the business on necessary adjustments.
• Conduct research on Thailand and overseas laws and regulations to ensure compliance and provide up-to-date legal guidance.
• What you'll Need to SucceedBachelor s degree in law or higher.
• Minimally 3-5 years of PQE as a practicing lawyer in a law firm and/or in-house corporate legal department, preferably with exposure to international assignments.
• Experience in negotiating and drafting a wide range of agreements across various business areas.
• A Thailand lawyer license is an advantage.
• Strong communication, organizational, and cross-departmental collaboration skills.
• Self-starter with the ability to work independently and as part of a team.
• Proficiency in English for legal document review and consulting.
• Ability to communicate in English with foreign colleagues (TOEIC score 600+).
• Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by an agency, a third party who will be your employer. While you may be assigned to work at Trip.com, you will not be a Trip.com employee. All contractual terms, including payroll and benefits, will be handled by third party agency.
• What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

3 years required

Skills:

XML

Job type:

Full-time

• Provide the first technical response and feedback to the local team for system connectivity related concerns.
• Identify possible causes and take care of individual and/or basic issues.
• Forward any universal issues to regional or global headquarters with accurate and complete description of the cases for long term solution if needed.
• Partner Integrations / Technical Engagement Management.
• Perform end to end testing with partner system connectivity.
• Provide API integration and testing support, both internally and externally.
• Create and maintain accurate integration documentation for new integration, enhancement and migration.
• Work with internal teams and partners to analyze/troubleshoot integration and operation issues.
• Assist with Pilot/Beta process, acting as the liaison between Client/Support and Partner.
• What you'll Need to SucceedMin. 3 years experience working in a technical role, preferably in the hospitality connectivity space.
• Experience in the hotel reservation systems is a plus. Knowledge of CRS, PMS, and any other hotel distribution systems and API Languages (XML) is an advantage.
• Great communicator with strong learning ability and desire to take ownership of the system Strong stakeholder management across both technical and commercial teams Able to multitask, prioritize and escalate issues when necessary.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
• What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Experience:

7 years required

Skills:

Compliance, Data Analysis, Industry trends, English

Job type:

Full-time

• Develop and implement go-to-market strategies for the Thailand market, identifying opportunities for growth and expansion.
• Monitor and report on the overall performance of the Thailand market to the senior management, identifying areas for improvement.
• Build and maintain strong relationships with partners and stakeholders, ensuring compliance with relevant regulations and standards in Thailand operations.
• Monitor the performance of campaigns and projects using data analysis and BI skills, optimizing future campaigns and projects, improving customer experience, and analyzing conversion rates.
• Provide guidance and support to the team, ensuring each function performs at its best to collectively boost the growth of the Thailand market.
• Work closely with headquarters and other local departments and teams to ensure local operations align with overall business objectives.
• Stay up-to-date with industry trends and developments, ensuring the company remains at the forefront of offshore technology and innovation.
• What you'll Need to SucceedBachelor's Degree in Marketing or other relevant fields.
• 7+ years of experience in the local travel industry.
• Experience in a fast-paced, startup or scale-up environment is preferred.
• Strong knowledge of Thailand regulations and standards in digital marketing.
• Excellent leadership, communication, and interpersonal skills.
• Fluent in English and native Thai is required.
• Strong analytical skills and mindset, preferably familiar with analytics tools.
• Proven ability to manage and lead a team, delivering projects on time and within budget.
• Willingness to travel moderately.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
• What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Skills:

Teamwork, Excel, English

Job type:

Full-time

• Responsible for hotel settlement work in Thailand and Southeast Asia through phone calls, emails, etc. Address hotel s inquiries and follow up on dispute booking orders.
• Assess financial risks to minimize bad debts and ensure the fund transaction is made on time and accurately.
• Maintain the relationships between BUs and hotels to enhance service quality.
• What you'll Need to SucceedBachelor's degree or higher, preferably with customer service experience.
• Native proficiency in Thai, and excellent reading, writing, and speaking abilities in Chinese and English to deal with the internal stakeholder and system.
• Strong communication and coordination skills, and a high sense of teamwork.
• Ability to possess and analyze data, sensitivity to figures, logical thinking, and good skills in Office software (Excel, PowerPoint and Word).
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

2 years required

Skills:

Data Analysis, Statistics, Excel, English, Mandarin

Job type:

Full-time

• Min. 2 years experience in data analysis and system support roles, experience as a Marketing/ Data Analyst or Business Intelligence with a strong exposure to marketing channels.
• Bachelor's degree in any discipline.
• Good communication skill in English, Thai and Mandarin.
• Critical thinking, with analytical, troubleshooting, and problem-solving expertise.
• Giving the insight and suggestion with data statistics support.
• Strong Team Player and goal oriented person.
• Good at Excel and PowerPoint.
• Experiences skill of SQL is a plus.
• Why Trip.com Group
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
• What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Create documents and trainings with team or stakeholders (if necessary). Assist Team to analysis and create report to track performance and productivity against overall team s KPIs. Collaborate with team to standardize, operationalize, and develop both manual and automated workflows. Initiate, Execute, Assist in the planning and support of projects and processes.
• Evaluate production and determine follow up action, prepare reports when necessary

Experience:

2 years required

Skills:

Data Analysis, Statistical Analysis, Excel, English, Mandarin

Job type:

Full-time

• Evaluate production performance and determine appropriate follow-up actions; prepare reports as needed.
• Initiate, execute, and assist in the planning and support of projects and processes.
• Collaborate with the team to standardize, operationalize, and develop both manual and automated workflows.
• Support the team in analyzing data and creating reports to track performance and productivity against team KPIs.
• Develop documentation and training materials, and conduct trainings with the team or stakeholders when necessary.
• What you ll need to succeed:Minimum 2 years of experience in data analysis or system support roles in any industries.
• Bachelor s degree in any discipline.
• Strong communication skills in English, Thai, and Mandarin, to effectively liaise with both local and overseas stakeholders.
• Critical thinking abilities, with strong analytical, troubleshooting, and problem-solving skills.
• Ability to provide insights and recommendations supported by data and statistical analysis.
• A strong team player with a goal-oriented mindset.
• Proficiency in Microsoft Excel and PowerPoint.
• Experience with SQL is a plus.
• Why Trip.com Group
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
• What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!