Teleperformance
Team Leader (CS) - English - Bangkok
atTeleperformanceQualifications:
Minimum requirements:
Job Description
Minimum requirements:
- Education requirement - Diploma/Degree and above
- Proficiency in English and Thai is required.
- 2 years experience managing account management project as a TL of a BPO company.
- Knowledge of basic KPIs and advance KPIs
- Ability to work across shifts and also support the team training and quality.
Job Description
- To manage a team of associates, doing account management.
- Manage both internal & client side KPIs
- Responsible for team performance management and hygiene
- Experience in account management, growth projects in a 24/7 account is a plus.
Experience required
- 2 years
Salary
- Negotiable
Job function
- Management
- Teaching / Training
- Quality Assurance
Job type
- Full-time
Company overview
Size:410000 employees
Industry:Consulting Services
Location:n/a
Website:www.teleperformance.com/en-us/locations/thailand-site/thailand/
Founded in:1978
Ranking:4/5
At Teleperformance in Thailand, our main focus is to create and provide advanced business solutions for our global clients in the BPO industry. We strive to replicate successful models from around the world, strengthen our relationships with existing clients, and establish Teleperformance in Thailan ... Read more
Why join us: At Teleperformance, we believe good is never good enough At Teleperformance, we firmly believe that settling for mediocrity is not acceptable. We are driven by our unwavering passion, persistence, dedication to constant improvement, and relentless pursuit of innovation. Our primary goal is to pro ... Read more
Benefits
- Remote work
- Learning & Development Opportunities
- Hybrid Working
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