Teleperformance
Quality Analyst - Japanese Speaking
atTeleperformanceQuality Analyst - Japanese Speaking
Job Locations
TH-Bangkok-Bangkok | TH-Bangkok-Bangkok
Requisition Post Information* : Posted Date
Requisition ID
Category
Client Operations
Country
Thailand
Qualifications
Main
Requirements:
- Bachelor's degree or equivalent diploma in any discipline
- Candidate must be able to work on rotational shift (3 shift / 5 working days)
- Minimum 1 years' experience as QA in call center
- Must be proficiency in English & Japanese in terms of written, reading and speaking
- Able to start work immediately is preferred.
- Language
Requirements:
- English
- Japanese
Responsibilities
Key Responsibilities:
- Conduct root cause and other data analysis
- Conduct QA evaluations per client requirements and provides QA progress reports to team lead
- Act as escalation point of contact for process questions, issues and resolution
- Act as Subject Matter Expert (SME) for QA evaluations
- Participate as project team member in problem prevention and continuous improvement projects
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Skills required
- Data Analysis
- Japanese (Excellent)
- English (Excellent)
Experience required
- 1 years
Salary
- Negotiable
Job function
- Analyst
Job type
- Full-time
Company overview
At Teleperformance in Thailand, our main focus is to create and provide advanced business solutions for our global clients in the BPO industry. We strive to replicate successful models from around the world, strengthen our relationships with existing clients, and establish Teleperformance in Thailan ... Read more
Why join us: At Teleperformance, we believe good is never good enough At Teleperformance, we firmly believe that settling for mediocrity is not acceptable. We are driven by our unwavering passion, persistence, dedication to constant improvement, and relentless pursuit of innovation. Our primary goal is to pro ... Read more
Benefits
- Remote work
- Learning & Development Opportunities
- Hybrid Working
