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Thai Happiness Officer
atStrikingly IncThe open position is an email-driven and chat customer service role -- A big part of your role will be to respond immediately, guide, delight, and console users who come in with questions and ideas!
You'll reference our support site, ask questions, and explain step-by-step. You'll answer questions about setting up their own URL, getting student discounts, checking for bugs, making their page look great, e-commerce and form solutions, and more.
This project requires:
- Customer support experience in a fast-paced environment
- Great Thai and English communication skills, both written and oral
- Should love making customers happy!
- Should have the ability to assess each customer’s issues
- Knows how to deal with difficult customers/clients
- Has good analytical and problem-solving skills
- Has good accurate records keeping
- Must be a good team player
- Can work with minimal supervision
- Ability to prioritize and multitask
- Knowledge of Domains, SEO, and Analytics is a plus!
- Must be able to work remotely and full-time (at least 40 hours per week)
Experience required
- any or no experience
Career level
- Middle Level
Only Thai nationals can apply
Salary
- 15,000 - 20,000 THB
Job function
- Customer Service
- IT / Programming
- Translations
Job type
- Full-time
Age preferred
- From 20 to 27
Company overview
Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality. Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Ang ... Read more
Benefits
- Annual bonus
- Flexible working hours
- Job training
- Remote work