• 7 years of proven track record in managing D365FO
• Bachelor’s degree in computer science, IT
• Fluent communication in English

Job Summary
Leading regional organization specializing in F&B industry. We are actively seeking a highly skilled and experienced professional who will be responsible for overseeing the maintenance and management of multi-D365FO ERP systems across multiple regions. Will be responsible to ensure overall projects’ success by providing all aspects of technical management, maintenance, development, and configuration of D365FO ERP within the SEA Markets for diverse F&B brands.

Key Responsibilities

• Oversee the maintenance and management of D365FO ERP systems across multiple regions.
• Manage Installations, Hotfix, Cumulative updates in D365FO and execute regression testing using RSAT (Regression Suite Automation Tool) to ensure system stability and integrity.
• Establish and enforce governance policies and procedures for change management, ensuring that all changes are properly documented, tested, and implemented in accordance with company standards.
• Create and review technical specification documentation, design and review custom code for complex requirements.
• Develop and maintain overall architect technical design, solution and implement as a lead technical architect.
• Establish the development process, deployment process and methodology ensuring Governance of ERP platform across markets adopting Azure DevOps tool such as work Item management, Branching and code merging.
• Collaborate with local IT teams and local users to understand their requirements and provide technical solutions or enhancements to optimize system functionality and performance.
• Act as a liaison between the regional ERP vendors and downstream systems vendors, managing system integration, code standardization and adherence of technical Best Practices.
• Monitor and analyze system performance, identifying areas for improvement and implementing proactive measures to enhance system efficiency and reliability.
• Stay up to date with the latest advancements and best practices in D365FO ERP systems and related technologies, sharing knowledge and expertise with the team.
• Technical lead for all ERP system implementation projects ensuring the adoption of best practices and compliance to the organization policies and procedures.
• Manage internal or external development team, assign the tasks and monitoring the progress of development status.

Education and Qualifications:

• Bachelor’s degree in computer science, Information Systems, or a related field. Relevant certifications are a plus.
• Proven experience as a Technical Manager or similar role, specifically in managing D365FO ERP systems.
• 7 years of proven track record in managing D365FO or Microsoft Dynamics AX ERP system with experience in executing at least one full ERP project lifecycle successfully.
• Competent in MorphX, X++ programming & DevOps management skills following D365 best practices.
• In-depth development experience such as customized functions/enhancements, interface integration and develop new reports with D365FO and Dynamics AX.
• Experience on Azure DevOps and build pipeline configuration and build process management for D365FO.
• Experience on LCS for VM management and deployable package deployment, configuration of DevOps, Asset library.
• Experience in managing Microsoft service update such installations, Hotfix, Cumulative updates in D365.
• Hands-on experience with regression testing tools i.e. RSAT (Regression Suite Automation Tool).

Knowledge, Skills and Abilities Requires;

• Extensive knowledge of X++ program, technical code merging and standardization processes within a multi-environment development environment.
• In-depth knowhow involving backup and deployment of package in Sandbox and production server, end to end release process and release notes preparation.
• Exposure to D365 Retail technical knowledge & F&B industrial domain knowledge is a plus.
• Knowledge in emerging technologies such as RPA, Azure Cloud Platform, SaaS, DevOps, Power BI, PowerApps, Power Automate, Flow is an advantage.
• Fluent communication in English and interpersonal skills, both verbal and written.
• Should be able to travel to other countries if needed.