Skills:

Continuous Integration, Automation, DevOps, Cloud Computing

Job type:

Full-time

• Flexibility: Hybrid work model (6 days in the SS&C office per month) and a business casual dress code, including jeans. Centralized location a 6-minute walk from Phrom Phong BTS station or a 10-minute walk from Sukhumvit MRT station.
• Your Wellbeing: Medical, Dental, Vision, Life Insurance, Annual Health Check-Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry, and Provident Fund Contribution.
• Diversity & Inclusion: Committed to Welcoming, Celebrating, and Thriving on Diversit ...
• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for eligible employees.
• Key accountabilities.
• Own the release process - take end-to-end ownership of the release process for all Transfer Agency platform software releases, from planning through to deployment and post-release review.
• Own the release calendar - maintain a clear, forward-looking release calendar and coordinate release windows across multiple teams, platforms and time zones.
• Manage dependencies and conflicts - identify, sequence and resolve dependencies and conflicts between releases so that changes land safely and in the right order.
• Safeguard version integrity - perform version management across all environments, manage the sequencing of upgrades and maintain the version dependency mapping so that environments never end up with conflicting versions.
• Own release procedures - be accountable for the quality of release procedures, ensuring they are complete, reviewed and correct, even where others are the authors.
• Own release notes - own the creation and distribution of clear, accurate release notes for each release.
• Drive simplification - lead the drive towards simpler environments and versioning, reducing complexity and risk over time.
• Advance release automation - work with engineering teams to strengthen continuous delivery pipelines and release automation.
• Champion AI-powered ways of working - leverage AI across the role to plan, coordinate, document and communicate, and encourage its adoption to lift the pace and quality of releases.
• Role responsibilities.
• Release planning & coordination.
• Own and maintain the release calendar across the Transfer Agency platforms, coordinating release windows, freezes and blackout periods.
• Work with engineering teams on release planning - defining scope, readiness criteria and sequencing for each release.
• Identify and manage cross-team and cross-platform dependencies and conflicts, sequencing releases to avoid collisions.
• Coordinate upgrades that involve integrations with third-party or externally managed products within SS&C - for example where API connections exist between the platform environment and another managed product.
• Facilitate release readiness reviews and go/no-go decisions with the relevant stakeholders.
• Version & environment management.
• Perform version management across all environments and manage the sequencing of version upgrades.
• Maintain the version dependency mapping and actively prevent conflicting versions from being introduced into any environment.
• Drive the simplification of environments and versioning to reduce complexity, cost and risk.
• Maintain clear traceability from build to environment so the state of every environment is always known.
• Procedures, release notes & documentation.
• Be accountable for the quality of release procedures - ensuring they are authored, reviewed and correct, without necessarily being the subject-matter expert who writes them.
• Own the creation and distribution of release notes for every release.
• Maintain accurate, up-to-date release documentation and runbooks as a single source of truth for release state.
• Release automation & continuous delivery.
• Partner with engineering teams to design, build and improve continuous delivery pipelines and release automation.
• Encode approval gates, promotion and validation into pipelines to make releases more repeatable and lower-risk.
• Apply sound CD fundamentals - artifact and version management, environment promotion, and progressive deployment and rollback strategies such as blue-green, canary and rolling releases - to raise release quality.
• Champion reproducible, identifiable releases - so that every environment's contents can be traced to a known build, and older releases can be reliably rebuilt.
• Stakeholder management & communication.
• Act as the central point of contact for release status, providing clear, business-level communication to stakeholders at all levels.
• Work closely with Delivery Managers and the IT Service Delivery Lead to align releases with delivery and service commitments.
• Manage expectations on timing, sequencing and risk, discussing and agreeing priorities together where needed.
• Support client-facing communication where required, typically through the IT Service Delivery Lead.
• AI-powered ways of working.
• Use AI extensively to plan, coordinate, generate release notes, map version dependencies, assess release risk, and draft stakeholder communications.
• Encourage the adoption of AI tooling across the teams involved in releases to improve pace and quality.
• Stay current with emerging AI release-management practices and role-model their responsible, effective use.
• Risk & continuous improvement.
• Identify release risks early and work with teams to shape and carry out mitigation and rollback plans.
• Run post-release reviews and use delivery metrics - such as the DORA measures (deployment frequency, lead time for changes, change failure rate and time to restore service) - to drive steady improvement in predictability, quality and pace, using them to improve the process rather than to compare individuals or teams.
• Skills and competencies.
• Release management expertise - strong background owning software releases in large, complex enterprise environments made up of many versioned components and services.
• Continuous delivery knowledge - deep, practical knowledge of CD fundamentals is required, including continuous integration, artifact versioning, environment promotion, and progressive deployment and rollback strategies (blue-green, canary, rolling); hands-on experience designing and building continuous delivery pipelines is highly desirable.
• Tooling - experience with release and deployment tooling such as GitHub Actions and Octopus Deploy; experience with any comparable CI/CD platform is valued alongside strong CD fundamentals.
• Version & dependency management - proven ability to manage versioning across multiple environments, sequence upgrades and maintain a clear dependency map that prevents conflicts.
• Coordination & organisation - able to juggle many parallel workstreams with meticulous attention to detail and a calm, structured approach under pressure.
• Leading through influence - able to align and motivate teams towards safe, on-time releases through trust and collaboration, without direct line-management authority.
• Stakeholder management - proven ability to manage and align diverse stakeholders, including delivery, infrastructure, SRE, service delivery, engineering and business teams.
• Communication skills - excellent written and verbal communication, able to liaise confidently with technical and non-technical audiences across all levels of an organisation.
• AI-first mindset - enthusiasm for and experience using AI tools to do more, with the drive to embed AI ways of working across the release process.
• Risk & dependency management - ability to identify, communicate and mitigate release risks and manage cross-team and third-party dependencies.
• Integration awareness - experience coordinating upgrades across integrated and third-party or externally managed products, including API-connected systems.
• Financial services context - experience delivering in financial services or similarly complex, regulated environments is an advantage; knowledge of mutual funds or transfer agency is a plus.
• Bachelor's degree or equivalent industry experience.
• Demonstrated experience in a Release Manager, Release Engineering, DevOps, or equivalent role responsible for releases in complex enterprise environments - suited to a senior, lead or principal-level practitioner.
• Practical knowledge of continuous delivery fundamentals is required; hands-on experience building CD pipelines (e.g. GitHub Actions, Octopus Deploy) is highly desirable.
• Familiarity with a recognised change and release framework is valuable - for example ITIL change enablement, or a scaled-agile release role such as SAFe Release Train Engineer.
• ITIL, SAFe (e.g. Release Train Engineer) or DevOps/cloud certification is an advantage.
• We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
• Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.
• SS&C FinTech Services (Thailand) Limited.
• Human Resources Department - Talent Acquisition.
• 6th Floor, RSU Tower 571 Sukhumvit Road.
• North Klongton, Wattana, Bangkok 10110.

Experience:

5 years required

Skills:

Automation, TypeScript, Python

Job type:

Full-time

• Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location - 6 minutes' walk from Phromphong BTS or 10 minutes' walk from Sukhunvit MRT.
• Your Future: Retirement Program, Professional Development Reimbursement.
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, Business Leave, Maternity Leave, Ordination Leave.
• Your Wellbeing: Medical, Dental, Vision, Life Insurance, Annual Health Check Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry and Provident Fund Contribution.
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity.
• Hands-On, Team-Customized, including SS&C University.
• Paid further education opportunities for employees who are eligible.
• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible.
• Welfare Committee: Discounts on fitness clubs, travel and more!.
• Build, optimize, and maintain scalable automation workflows using Claude Code and modern AI development tools to accelerate software delivery.
• Develop and deploy autonomous AI agents and skills that interact with LLMs via the SS&C AI Gateway, integrating them with WHQ Agents and Digital Workers.
• Design robust automation frameworks for desktop (FlaUI) and web (Playwright) applications, moving away from legacy application-spying techniques.
• Lead the technical design of end-to-end Intelligent Automation solutions, incorporating GenAI orchestration with human-in-the-loop review.
• Design, evaluate, and refine prompt structures and system instructions to ensure predictable, structured AI model outputs.
• Adhere to GIDS best practices, ensuring automation components and GenAI integrations meet enterprise security, data privacy, and ethical AI standards.
• 5+ years of experience in Python for AI/LLM tooling and automation scripting (Playwright, Lang Chain).
• Experience in Architecting and implementing multi-agent systems.
• Strong experience with PostgreSQL / MS SQL.
• Strong experience in TypeScript for web automation with Playwright and API orchestration.
• Experience with RPA, preferably Blue Prism V7 and above.
• Experience integrating cloud AI platforms such as AWS Bedrock, Azure OpenAI.
• Understanding of advanced prompting techniques.
• Expert knowledge in processing complex, unstructured data using GenAI extraction and advanced OCR tools.
• Familiarity with vector databases will be an added advantage.
• Experience with C#.NET is a bonus.
• Good English communication skills are required for this role.
• Only candidates selected for interviews will be contacted for this position.
• Human Resources Department - Talent Acquisition.
• 6th Floor, RSU Tower 571 Sukhumvit Road,.
• North Klongton, Wattana, Bangkok 10110.