Responsibilities:

The Receptionist and Administrative Assistant reports directly to Administration Manager is responsible as part of the school’s administration team for the effective operation of the reception function. In particular, the Receptionist and Administrative Assistant will

• Issue security passes in accordance with the school security policy
• Respond effectively and politely to enquiries and concerns from parents and others
• Answer incoming telephone calls to the school and route them efficiently and accurately into the correct areas
• Deal with outgoing mail proficiently and promptly
• Undertake work as part of administration support team
• Work as part of the “meet and greet” function for visitors and prospective parents
• Compile daily registration reports
• Ensure a neat and presentable reception environment
• Assist with providing support to the school shop function and other administrative duties
• Assist with the reporting and control of children at the Bus Holding Area at the end of each school day to ensuring children are accounted for and depart safely
• Assist with record keeping including updating bus reports
• Liaise between the school’s contracted bus service provider passengers, pick-up times and etc.
• Control office supplies and reordering as required
• Deal with routine administrative tasks as assigned by Administration Manager
• Assist with ad-hoc administrative duties including providing support for special events e.g. graduation, concerts and events
• Cover administration duties in the absence of administrative team including break and vacation time.

Professional Expectations:

The Receptionist and Administrative Assistant will should have the following qualities

• be positive, engaging and friendly in manner to all visitors to school
• present a detailed knowledge of school working practices to all visitors and callers
• be professional, neat and presentable in their personal appearance
• be efficient and accurate in dealing with all enquiries
• have an excellent telephone manner
• have a “can-do” approach be efficient and accurate in dealing with work and duties assigned
• have good English and Thai communication skills
• be flexible in their approach to work and enjoy working as part of a team
• respect confidentiality as required
• promote a favourable impression of the school at all times
• comply with the school’s policies and procedures.

Child Safeguarding:

Shrewsbury International School Bangkok City Campus is committed to Safeguarding and promoting the welfare of children. The successful candidate will be required to

• attend in-house Child Safeguarding programmes
• promote and safeguard the welfare of all children in the school
• report to the Child Protection Officer any concerns they have for the welfare of a child.
• keep professional relationships with children where personal boundaries are respected and maintained
• seek advice from a Line Manager or Child Protection Officer with issues or concerns related to Child Safeguarding.

Requirements:

• Satisfactory Thai Police Criminal Record check
• Confirmation of identity
• Satisfactory references
• Verification of qualifications and work experience