Shopee (Thailand) Co., Ltd.
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Strategic Vendor Management (SPX Express)
atShopee (Thailand) Co., Ltd.The Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and reporting, but also in proactively finding actionable insights to help drive high-impact business changes. Our end-to-end data solution reduces the gap between the business teams and technical teams, and achieves real ‘intelligence’ in the iteration cycle. Browse our Business Intelligence and Data Analytics team openings to see how you can make an impact with us.
Job Description:
- Vendor Performance Management: Monitor and drive vendor performance across fleets vendors, ensuring service level adherence, daily operational support, and campaign readiness.
- Fulfillment Planning & Strategy: Design vendor model based on request from operations, balancing cost, flexibility, and workforce commitment. Continuously assess volume trends and adjust fulfillment strategy accordingly.
- Cost Control & Procurement Collaboration: Ensure service cost competitiveness by leading initiatives such as price benchmarking, vendor bidding, and cost negotiation. Collaborate and ensure vendor selection aligns with business needs and market conditions.
- Fleets Flexibility & Campaign Readiness: Plan fleet fulfillment across all logistics sites during peak campaigns in advance. Coordinate with vendors to ensure capacity readiness and determine any incentive schemes, adapting to changes and learning from previous campaign performance.
- Team Management & Daily Operations: Lead and support team members in day-to-day tasks such as volume allocation, time attendance tracking, vendor reporting, and invoice support.
- Vendor Compliance & SLA Monitoring: Ensure vendors supply capacity as per agreed specifications. Monitor compliance, quality, and productivity issues; make adjustments where necessary (OT productivity, shift-level adjustments).
- Contract & Commercial Management: Review and manage vendor contracts, ensuring alignment with evolving operational and business strategies. Support annual vendor performance reviews and contract renewal planning.
- Data Analysis & Reporting: Analyze performance data to identify trends, gaps, and improvement opportunities in both cost and operational efficiency.
- Internal Stakeholder Management: Coordinate with backend departments to ensure all stakeholders are informed of changes impacting our operations.
Requirements:
- Bachelor's degree in Business, Logistics, Supply Chain, or related field.
- Strong understanding of vendor contract terms, SLA management, and performance tracking.
- Experience negotiating and managing vendors with different workforce commitment models
- Demonstrated ability to work cross-functionally, especially with Operations and external vendors.
- Strong problem-solving and strategic planning skills.
- Comfortable working with large datasets, manpower planning, and cost optimization initiatives.
- Able to handle dynamic environments such as campaign periods and shifting manpower demands.
- Familiarity with fulfillment or last-mile operations is a plus.
- Strong communication and stakeholder management skills
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Supply Chain
- Distribution / Logistics
- Purchasing
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
