Shopee (Thailand) Co., Ltd.
Strategic Brand - Social Key Account Management (Shopee)
atShopee (Thailand) Co., Ltd.The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
About the Team:
Job Description
- Relationship management - Act as the main point of contact for key clients, build strong, long-term relationships, and ensure client satisfaction
- Strategic planning - Develop and implement tailored account strategies that align with both strategic sellers goals and Shopee focus to drive growth
- Performance analysis - Analyze data to identify trends, measure performance, and present business reviews to showcase achievements and future opportunities with sellers
- Problem-solving - Address and resolve sellers issues, complaints and challenges to ensure smooth relationship
- Key account management for social sellers on Shopee's platform
- Ensure the growth of sellers under management both in term of transaction volume and social program participations
- Ability to foster relationship and pitch key social programs to sellers over the phone and in-person
- Ability to manage large volume of phone calls for key account management follow-ups and sales pitch
- Educate sellers on the details and benefits of the core Shopee’s platform program and Shopee’s social commerce program
- Educate sellers on the key tools and strategies of social media including posting, boosting and monitoring traffic on social media
- Build long-term relationship and foster trust with sellers under management
- Negotiate deals with sellers within the parameters of the program that Shopee have determined
Requirements:
- Bachelor or Master Degree.
- 2-3 years of experiences in Key Account Management, Business Development and Sales
- Strong interests in e-commerce and social media
- Prior experiences in social media related role would be a plus
- Ability to adapt and thrive in fast-pace dynamic environment
- Logical thinking and strong problem solving skills
- Good command of English and Thai
- Experience in Key Account Management, Merchandiser, Offline Business, Business Development would be a plus
- Logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person
Experience required
- 2 years
Salary
- Negotiable
Job function
- Business Development
- Sales
- Strategy / Planning
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
