Shopee (Thailand) Co., Ltd.
QA Project and Process Improvement Management (SPX)
atShopee (Thailand) Co., Ltd.- Lead and support QA projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of QA initiatives
- Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases
- Provide data-backed recommendations to improve frameworks, SOPs, and training
- Prepare regular reports and insights for management on QA performance metrics, compliance trends, and initiative progress
- Support audit design and automation efforts to reduce manual work and increase audit accuracy
- Conduct site visits to validate on ground practices and identify gaps
- Act as a subject matter expert for QA data and processes, supporting continuous improvement
- Bachelor's degree in Business, Operations, or related fields
- Minimum 2-4 years of experience in operations, data analysis, or project management
- Strong skills in GSheet/Excel and SQL
- Experience in data cleaning, root cause analysis, and translating raw data into actionable insights
- Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines
- Excellent communication and stakeholder management skills, both in Thai and English
- Proactive, detail-oriented, and able to work independently
- Willingness to conduct occasional on-site visits to hubs or warehouses
Experience required
- 2 years
Career level
- Middle Level
Salary
- Negotiable
Job function
- Quality Assurance
- Analyst
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4.5/5
Shopee delivers straightforward, secure and convenient online shopping through a mobile-focused marketplace enabling users to browse, purchase and sell products anytime and anywhere. The platform targets Southeast Asian markets, merging consumer-driven marketplace simplicity with ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
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