People PMO (L&D and Culture) (SPX Express)
atShopee (Thailand) Co., Ltd.The People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees.
About the Team:
Job Description:
L&D Strategy & Design
- Identify capability gaps for ground and office teams through data, feedback, and site visits.
- Develop L&D strategies, learning pathways, and annual training plans.
- Design training content, job aids, visuals, and simple learning materials.
- Program Execution & Delivery
- Conduct training (SOPs, service quality, onboarding, soft skills) for frontline staff.
- Facilitate workshops or small‑group sessions for office teams where needed.
- Coordinate training logistics, scheduling, and cross‑team alignment.
Culture & Engagement
- Lead culture initiatives for frontline teams: recognition programs, values activation, engagement activities.
- Support internal communication to ground teams through briefings, posters, and digital channels.
- Strengthen company values on the ground through regular site visits and direct engagement.
Tracking & Improvement
- Track training attendance, completion, effectiveness, and feedback.
- Analyse insights and propose improvements to L&D or culture programs.
- Prepare reports for management.
Requirements:
- Experience in L&D, training delivery, people development, or HR roles.
- Able to design training and also deliver it confidently.
- Strong communication skills; able to engage both office and ground teams.
- Hands‑on, comfortable spending time on the ground.
- Good organisation and data skills (Excel, dashboards).
- Bonus: experience in logistics, operations, retail, or field‑based environments.
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Teaching / Training
- Human Resources
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities

