Shopee (Thailand) Co., Ltd.
Operations Trainer - Burmese Language (SPX Express)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Facilitate training sessions for Myanmar workers (both online and on-ground)
- Act as a trainer/host to guide learners through training content and activities and a point of contact for Myanmar trainees to clarify questions
- Support training logistics and session management (attendance, engagement, etc.)
- Ensure trainees clearly understand SOPs and operational workflows
- Translate training materials from Thai to Myanmar
- Support real-time interpretation during training sessions
- Ensure accuracy and clarity of translated content
- Assist in preparing training materials, slides, and supporting documents
- Coordinate with the training team to align content with SOP updates
Requirements:
- Native or fluent in Burmese language
- Able to travel for working at all SOCs
- Strong proficiency in Thai (speaking & reading)
- Able to read and understand English. Basic working knowledge of English for workplace communication
- 1- 5 years of experience in communication-related, training, facilitation, or operations roles
- Detail-oriented with good coordination skills
- Strong ability to maintain high accuracy in document processing tasks
- Proficient in Google Workspace or similar tools
- Detail-oriented with good coordination skills
- Open-minded, adaptable, and comfortable in a fast-paced environment
Experience required
- 1 years
Salary
- Negotiable
Job function
- Teaching / Training
- Translations
- Administrative
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
