Operations Support (Customer Service) (ShopeePay)
atShopee (Thailand) Co., Ltd.Job Description:
- Identify and solve any issues related to ShopeePay wallet.
- Coordinate with partners / banks in order to check transactions status.
- Support partners on solving third party’s technical issues.
- Support partners / banks on any customer problems.
- Coordinate and support with other teams internally on related ops issues, e.g.
Requirements
- Bachelor's degree in any fields.
- At least 1 year experience in operations field.
- Good analytical and problem solving skills.
- Strong communication skills (written and verbal Thai).
- Able to communicate in English will be an advantage.
- Strong human relation with others.
- Able to work as a shift and on weekends.
- Able to work flexible hours.
Experience required
- 1 years
Salary
- Negotiable
Job function
- Customer Service
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities