Operations Support (Customer Service) (ShopeePay)

atShopee (Thailand) Co., Ltd.
Department
LevelEntry Level
LocationThailand - Bangkok

Job Description:
  • Identify and solve any issues related to ShopeePay wallet.
  • Coordinate with partners / banks in order to check transactions status.
  • Support partners on solving third party’s technical issues.
  • Support partners / banks on any customer problems.
  • Coordinate and support with other teams internally on related ops issues, e.g.

Requirements
  • Bachelor's degree in any fields.
  • At least 1 year experience in operations field.
  • Good analytical and problem solving skills.
  • Strong communication skills (written and verbal Thai).
  • Able to communicate in English will be an advantage.
  • Strong human relation with others.
  • Able to work as a shift and on weekends.
  • Able to work flexible hours.
Experience required
  • 1 years
Salary
  • Negotiable
Job function
  • Customer Service
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4/5

Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...

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Why join us:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

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Head office: Shopee
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WorkVenture gives you an inside look at what it's like to work at Shopee (Thailand) Co., Ltd., office & team photos, reviews and more. This is the Shopee (Thailand) Co., Ltd. Company Page. All content is posted anonymously by employees currently or previously working at Shopee (Thailand) Co., Ltd..Apply to Whiteline ActivationApply to Nail Le BeauApply to TrandarApply to PrimeTime Entertainmen