Shopee (Thailand) Co., Ltd.
Operated Service Point, Shop Management (SPX)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
About the Team:
Job Description
- Be responsible for SPX service point partner onboarding process including point creation in the system, map creation in Google Maps, material distribution to the partner, and making sure that any relevant parties can complete their checklist on time
- Coordinate with other teams supporting onboarding process e.g. training team, payment team to manage onboarding to be completed within expected timeframe
- Maintain the accuracy of SPX service point partner information to ensure that customers can see the correct and up to date information regarding the service points
- Conduct report on a weekly basis to summarize onboarding performance
- Work on administrative tasks following assignment from the supervisor
Requirements:
- Bachelor’s degree in any field
- Be familiar with Google Sheets and Excel, be able to use basic formula to summarize data
- Can communicate in English, only writing and reading are necessary
- Possess detail-oriented mindset
- Be able to adapt following a change in business and team direction
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Retail
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
