Shopee (Thailand) Co., Ltd.
Loss and Damage Operation Team Lead (SPX Express)
atShopee (Thailand) Co., Ltd.- Measure and track team's key performances of damage, and report generating by using appropriate tools and techniques for team
- Manage day-to-day loss, stuck and damage performance identify key bottlenecks and react quickly to resolve any issues
- Identify key risk areas to the network operation and design mitigation strategies
- Identifying opportunities in the processes, including forecast, planning, physical processes to improve cost, quality and lead time;
- Drawing up a business case about (your) ideas for improvement, with which you convince stakeholders to set up the processes differently
- Collecting data and setting up improvement processes after data analysis;
- Prepare reporting tools/templates for Key performance indicators towards internal stakeholders as well as customers
- Managing multiple stakeholders, internal and external to SPX Express, to align on a single goal and direction
- Bachelor's degree in Engineering; Economics; Logistics, Supply chain management, Business administration, or a related field
- 2+ years of logistics industry experience particularly in operations excellence and/or supply chain analysis is a huge plus
- Excellent communication skills - have experience in project management esp. in managing large-scale cross-functional projects with multiple stakeholders is a plus
- Strong analytical skills - able to analyze complex set of data independently and conduct data-driven decisions
- Strong sense of ownership with hands-on mentality. Eager to take initiative on new opportunities and deliver targets.
- Advanced Excel skills, PowerPoint/Slide Presentation. SQL is a plus
Experience required
- 2 years
Career level
- Senior Level
Salary
- Negotiable
Job function
- Management
- Analyst
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4.5/5
Shopee delivers straightforward, secure and convenient online shopping through a mobile-focused marketplace enabling users to browse, purchase and sell products anytime and anywhere. The platform targets Southeast Asian markets, merging consumer-driven marketplace simplicity with ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
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