Shopee (Thailand) Co., Ltd.
Junior Fraud Investigation (SPX Express - Contract)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Conduct investigations and fact-finding related to incidents, security breaches, and fraudulent activities within the given SLA.
- Collect and analyze evidence from multiple sources, including CCTV footage, internal data, inputs from relevant teams, and OSINT (Open-Source Intelligence).
- Interview and interrogate employees involved, and prepare detailed investigation reports.
- Identify weaknesses and vulnerabilities, and recommend preventive measures to avoid recurrence of similar incidents.
- Compile and document all relevant facts and evidence to coordinate with law enforcement authorities in cases requiring legal action.
- Participate in security-related projects and tasks as assigned.
Requirements:
- Bachelor's Degree in Law, Political Science, Criminology, Criminal Justice, or other related fields.
- Minimum of 3 years of experience in Fraud Investigation, Incident Investigation, CCTV command center, Fraud or Loss Prevention, or Fraud - Risk Management-related positions.
- Experience in the logistics industry is a plus.
- Previous experience as a Police/Military Official or other government officials related to the job position is advantageous.
- Familiarity with reviewing CCTV footage.
- Skills in offender interrogation or interviewing.
- Strong analytical and problem-solving abilities.
- Excellent interpersonal skills.
- Proficient in G-Suite or Microsoft Office.
- Own a private vehicle and a valid driver's license.
- Availability to be “on-call” for emergency issues.
Experience required
- 3 years
Salary
- Negotiable
Job function
- Security
- Legal
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
