Shopee (Thailand) Co., Ltd.
FBS Project and Initiatives (Seller) - (Scommerce)
atShopee (Thailand) Co., Ltd.- Drive Seller Growth & Experience: Lead strategic initiatives and projects designed to accelerate seller growth, optimize warehouse onboarding, and improve overall seller satisfaction with FBS.
- Track & Report Key Metrics: Define, monitor, and report core operational and performance metrics to ensure continuous service improvements and actionable insights.
- Seller Engagement & Voice of Customer: Regularly conduct interviews and outreach with sellers to uncover pain points, operational bottlenecks, and feature requests related to FBS and warehouse operations.
- Cross-Functional Coordination: Collaborate closely with Warehouse Operations, Business Development, Product, and Customer Service teams to design mitigation plans and resolve seller issues.
- Process Optimization: Identify gap areas in fulfillment processes and translate seller feedback into clear action items and operational enhancements.
- Experience: 2-4+ years of experience in project management, seller operations, account management, or business operations (preferably in E-commerce, Supply Chain, or Logistics).
- Problem-Solving Skills: Strong analytical mindset with a proven ability to diagnose complex operational pain points and build effective mitigation plans.
- Stakeholder Management: Excellent communication and interpersonal skills to engage effectively with both external sellers and internal cross-functional partners.
- Data-Driven Approach: Comfortable working with data to track key performance metrics, build reports, and guide strategic decision-making.
- Adaptability & Drive: High ownership, proactive attitude, and the ability to thrive in a fast-paced, high-growth environment.
Experience required
- 2 years
Career level
- Middle Level
Salary
- Negotiable
Job function
- Business Development
- Management
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4.5/5
Shopee delivers straightforward, secure and convenient online shopping through a mobile-focused marketplace enabling users to browse, purchase and sell products anytime and anywhere. The platform targets Southeast Asian markets, merging consumer-driven marketplace simplicity with ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
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