Shopee (Thailand) Co., Ltd.
BI Supply Chain Management (Shopee)
atShopee (Thailand) Co., Ltd.The Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and reporting, but also in proactively finding actionable insights to help drive high-impact business changes. Our end-to-end data solution reduces the gap between the business teams and technical teams, and achieves real ‘intelligence’ in the iteration cycle. Browse our Business Intelligence and Data Analytics team openings to see how you can make an impact with us.
About the Team:
Job Description:
- BI Supply Chain Management team focuses on monitoring and improving the efficiency of logistics and return/refund operations. Key responsibilities include:
- Tracking and reporting on key supply chain performance metrics, such as pickup time, delivery time, return rates, and refund processing times.
- Identifying and addressing operational issues to ensure smooth logistics and return/refund processes.
- Collaborating with operations and customer service teams to resolve escalated cases and improve customer satisfaction.
- Developing and maintaining supply chain performance dashboards to provide daily, weekly, and monthly visibility.
Requirements
- Analyze internal and external data (generally with SQL, Python, Excel)
- Ability to identify root causes of operational challenges and propose effective solutions.
- Experience in developing and maintaining performance dashboards is a must.
- Strong communication skills to translate data into actionable recommendations for the operational team.
- Proven ability to manage stakeholders and collaborate across teams.
- Time management to deliver deadlines
Skills required
- SQL
- Python
- Excel
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Supply Chain
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
