Key Responsibilities

• Lead end-to-end recruitment across all functions and levels, including sourcing, screening, interviewing, selection, salary negotiation, offers, and onboarding handover.

• Partner with BU Heads and Hiring Managers on workforce planning, hiring priorities, approved headcount budgets, timelines, and recruitment market insights.

• Develop sourcing strategies, talent pipelines, employer branding, and recruitment channels while managing agencies and recruitment spending.

• Lead and coach recruiters, allocate workloads, resolve hiring bottlenecks, and maintain a positive candidate experience.

• Monitor recruitment KPIs, dashboards, and candidate records, and improve workflows and tools, including Lark Base.

• Oversee employee lifecycle processes, attendance, leave, HR records, and HRIS accuracy, coordinating employee changes with C&B and Payroll.

• Advise managers on employee relations, performance concerns, disciplinary matters, engagement, and retention, ensuring compliance with company policies and Thai labour laws.

Qualifications

• Bachelor's degree in HR or a related field, with at least 5-7 years of HR experience and strong hands-on recruitment expertise. Team leadership experience is preferred.

• Strong knowledge of candidate assessment, workforce planning, recruitment analytics, HR operations, employee relations, and Thai labour laws, with experience using ATS, HRIS, and reporting tools.

• Strong leadership, stakeholder management, negotiation, analytical, and communication skills, with good English and the ability to manage competing priorities. Experience in e-commerce or fast-paced businesses is an advantage.