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Customer Support Specialist
atPremier EducationOne of the fast growing institute of Premier Education Company is EduSmith Institute. EduSmith aims to prepare Thai students for their next educational level overseas - and for lifelong success. We empower students to be self-directed learners through personalized teaching and mentorship.
Our team includes teachers and counselors who graduated from top US and UK universities. We offer classes and education consulting services at the boarding school, undergraduate, and graduate levels. We strongly believe in developing our students' potential over the long term. Because every student is unique, we cater our programs to match individual students' interests.
Office Support Specialist
- Manage the relations between parents/students and EduSmith: manage office phone and email
- Arrange meeting timetables between students and EduSmith educators. Remind students and parents about upcoming meetings
- Manage the use of office space for the classes and private sessions
- Prepare books, exams, as well as other materials that are necessary for class operations.
- Support the management team and EduSmith educators on day-to-day issues as necessary.
- Assist in EduSmith's marketing events.
- Classroom management: facilitate classes throughout the year
- Internal communications: assist in the communication with teachers, counselors, students, and parents when needed.
- Provide support to primary counselors and academic mentors in their work, including document management, document check, exam score reporting.
- Proctor practice exams
- Build up and maintain database of student profiles and results, college admission requirements, etc.
- Coordinate assigned tasks
- Solve unexpected problems
- Plan the operation for assigned task and make sure the tasks are done within deadline
Qualifications
- Excellent English Communication
- Excellent coordination skill
- Service-minded
- Responsible
Experience required
- any or no experience
Career level
- Entry Level
Only Thai nationals can apply
This position is for females only
Salary
- 15,000 - 25,000 THB
Job function
- Customer Service
- Secretarial
- Receptionist
Job type
- Full-time
Age preferred
- From 20 to 35
Company overview
Premier Education has two educational institute: Premier Prep and EduSmith Premier Prep is a top-notch English language school that offers students the opportunities to supplement the English language learning with international-style education. Premier prep takes an experiential approach to tea ... Read more
Why join us: We are a team of young people who have passion to improve Thai education. If you share the same passion, please join us.
Benefits
- Flexible working hours
- Overtime pay
- Paid holidays
- Employee discount
- English lessons
- Gym membership
- Learning & Development Opportunities
- Social Security