This is position is open for foreigners. Work permit will be provided.

Thailand Luxury Escapes is looking for a new sales team leader that will join the company. Proven experience in managing sales team in a call center is required.
 

Management

Acting as a direct manager for the entire sales team (8 members).

Ensuring sales agents follow company policy & procedures in handling the leads.

In charge on the profit margins and on the closing ratio.

Updating the team about new products, suppliers or any major change.

Issuing Daily / Weekly / Monthly reports which reflect the operation results.

Report directly to the General Manager.
 

Leads management

Receipt: Responsible for the receipt of all incoming leads. This includes: Reviewing, analyzing and distributing them to the most appropriate agent, as well as supporting the agents in the sales process.

Nurturing leads: Support the sales team during all the sales process by supplying them:

-        All needed missing information.

-        Sales technics & methods.

-        Finding solutions & alternatives options to leads requests and requirements.

-        Overcoming objectives for sale.

-        Overcoming competitor pricing challenges.

Providing final approval for each sale.

Ensuring adequate follow up on open orders.

Approval of all cancelations and changes.

Authorized to categorized lead as “no sale”.

Special rates / discount approval.   

Check all payments methods.
 

The perfect candidate should be:

Foreigner or Thai.

+/- 35 years of age.

Fluent in English.

Results driven.

Familiar with all of Thailand’s main tourism sites, hotels & attractions.

Proven experience in managing sales team in a call center.

Excellent human relationships.

A leader.

Working experience in the hospitality industry a plus.