Client Success (Key Account)
atIRIS Consulting Co., Ltd.Job Descriptions:
- Formulate Client Success & Marketing strategy to drive New Business Development and Client Engagement
- Work closely with Learning Product & Partner engagement team in (1) Developing and implementing Learning Program to ensure client requirements are met, (2) Growing Learning business with Expert Partners
- Manage Key Accounts to ensure client satisfaction, expand Learning Product Solution adoptions, and deepen relationships for long-term engagement
- Manage Learning Program Delivery, including Digital Learning (including Online Learning Platform management), Live Learning, Workshops, and Bootcamps
- Design and manage execution of Client Marketing, including Onsite/Hybrid Event and Marketing campaigns to drive Learning Product adoption
- Manage team to execute day-to-day Client Operation to always find ways to best serve clients and resolve issues in a timely manner
Required Qualifications:
- Excellence in Client management, Program management
- Experience working with Senior leadership team, particularly HR/Learning & Development team in large enterprise
- Required Skills & Mindset: Client centricity, Problem solving, Can-do attitude, Systematic & working under pressure with multi-task/assignments
- Graduated with degree in Business, Economics, Marketing, Engineering
- Proficient in both Thai and English
Experience required
- 3 years
Career level
- Entry Level
- Senior Level
Only Thai nationals can apply
Salary
- Negotiable
Job function
- Customer Service
- Business Development
- Sales
Job type
- Full-time
Age preferred
- From 27 up
Company overview
IRIS Consulting is a local boutique consulting firm. We help our clients uplift their Organization and People Capabilities to meet their most important goals. Since our establishment in 2012, we have assisted global, regional, and local leaders in various industries, including Fi ...
Why join us: At IRIS Consulting, we are committed to fostering a collaborative and dynamic work environment where innovation and professional growth are prioritized. Joining our team means engaging in impactful projects that drive organizational transformation and personal development.&n ...
Benefits
- Life Insurance
- Social Security
- Health Insurance
- Accident Insurance
- Performance bonus
- Annual bonus
- Learning & Development Opportunities