ROLE PURPOSE

The Employee Experience Executive is a key member of the HR Center of Excellence (COE), sitting within the Culture Pillar. This role exists to build and sustain a meaningful, engaging, and healthy workplace culture — one where every employee feels valued, connected, and motivated to contribute to the organization's growth.

KEY RESPONSIBILITIES

1.Holistic Engagement

• Design, execute, and manage employee engagement survey end-to-end (both full & pulse surveys) — from question framework to result analysis.

• Build and maintain an engagement analytics dashboard to track trends, identify risks, and support data-driven decisions.

• Translate survey results into actionable culture improvement plans and track implementation progress.

• Analyze results both quantitative and qualitative to propose Corporate Action Plan to management.

• Partner with HRBPs to support function-level action planning based on engagement findings.

2.Well-being Programs

• Design and execute holistic well-being programs covering three dimensions: Physical, Mental, and Financial well-being.

• Develop program proposals including objectives, target audience, format, timeline, and budget estimation.

• Monitor program effectiveness and report outcomes to CPO and Team with data and insights.

3.Culture Shaping & Values Reinforcement

• Design and implement campaigns to reinforce the company core values consistently across all locations (HO, Manufacturing, VN, MM).

• Collaborate with team to integrate culture initiatives into people development programs.

4.Internal Communication

• Plan and produce internal communication content — newsletters, announcements, campaign materials — that is clear, consistent, and aligned with company direction.

• Maintain a communication calendar and ensure timely delivery of key messages across all employee touchpoints.

5.External Communication & Employer Value Proposition (EVP)

• Support the development and execution of the company's Employer Value Proposition (EVP) and employer branding strategy.

• Manage external communication content across platforms to attract and retain talent aligned with company culture.

QUALIFICATIONS & REQUIREMENTS

• Bachelor's degree or higher in Human Resources, Communications, Psychology, Business Administration, or related field.

• Minimum 5 years of experience in HR, Employee Engagement, Internal Communications, or related fields.

• Experience designing and executing engagement surveys and analyzing results.

• Data acumen — able to analyze survey data and translate into insights and action plans.

• Strong written and verbal communication skills in Thai; English proficiency is an advantage.

• Strong competency in Excel and Power BI for data analyzing

• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and digital tools (Canva, etc.).

Behavioral Competencies

• People-centered mindset — genuinely cares about the employee experience.

• Data-driven — uses facts and evidence to guide decisions, not just intuition.

• Proactive and accountable — takes initiative and follows through on commitments.

• Collaborative — works well with COE team, HRBPs, and business functions.

• Adaptable — comfortable working in a fast-paced, evolving environment.