Hitachi Solutions Asia Pacific
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Solution Architect - Microsoft Dynamics CRM
atHitachi Solutions Asia PacificJob Description
As D365 CE Solution Architect, you will be in charge of:
- Maintaining functional and technical knowledge of Microsoft Dynamics 365 Customer Engagement Applications.
- Supporting D365 CRM applications through maintenance, form/dashboard & workflow customizations, end-user guidance, and level 2/3 production support requests
- Collaborating with Product Management and Business Process Owners to analyse and design business requirements
- Translating business requirements into detailed User Stories and corresponding Acceptance Criteria
- Serving as a liaison between business and technology to translate business solutions, designs, and processes into development work for Agile Release Train Scrum Teams
- Proactively documenting solutions, processes, designs and lessons learned
- Incorporating learnings into future solution design considerations
- Working closely within the technology team to shape the technical landscape of the assigned application processes and technology
- Regression testing and retesting identified defects as needed
- Developing, executing, and verifying test plans and scripts for functional testing based on User Story Acceptance Criteria
- Identifying and managing risks with timely reporting and escalation of such risks and issues
- Performing SQL database knowledge and query writing
Qualifications
- Experience minimum of 7 years with Dynamics 365 or CRM
- Deep functional knowledge of Microsoft Dynamics 365 CE solutions & integrations
- Industry expertise of strategic sectors
- Outstanding documentation and communication skills
- Experience of developing creative and client-pleasing solutions to complex business problems
- Exceptional ability and experience in preparation of proposals, responses and contracts
- Demonstrable Programme level Solution Architect experience
- Excellent working knowledge of Solution and Integration Design
- Relevant Microsoft certifications
- Ability to multitask and prioritise
- Excellent interpersonal skills
- Data integration skills
- Attention to detail
- Excellent communications skills
Experience required
- 7 years
Career level
- Middle Level
Salary
- 200,000 - 260,000 THB
Job function
- IT / Programming
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Information Technology
Location:n/a
Website:global.hitachi-solutions.com/
Founded in:1910
Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We strive to provide ideal solution ... Read more
Why join us: Be part of something remarkable. At Hitachi Solutions, their success depends on their employees. Hitachi Solutions' employees work together in a dynamic and rewarding work environment. They have an experienced leadership team, excellent technology and product expertise, and strong relationships w ... Read more
Head office: 191 Silom Complex Building, 15th Floor, Unit 1-3, Silom Road, Silom, Bangrak, Bangkok 10500
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