Job Descriptions

• Operations Management:

• Assist the store manager in daily business operations, human resources, customer service, and merchandising.
• Coordinate, monitor, and report on daily operations.
• Ensure the store environment complies with health and safety regulations.
• Monitor and maintain suitable store inventory levels.
• Maintain a clean, organized, and aesthetically pleasing store front.
• Ensure that store policies and procedures are followed.

• Staff Management:

• Recruit, train, and supervise employees.
• Manage employee schedules, conduct performance reviews, and enforce disciplinary actions.

• Customer Service & Problem Solving:

• Resolve customer complaints and concerns in a timely manner.
• Assist with the development of new sales and recruitment strategies.

Qualifications

• Education:

• Bachelor's degree in Business Administration or relevant field.

• Experience:

• A minimum of 5 years experience working in a retail environment is required.
• Experience in training and managing a team.

• Personal Attributes:

• Strong conceptual, graphic design, type, and page layout skills for projects ranging from print to interactive to broadcast.
• Strong leadership and people management skills.
• Excellent communication and organizational skills.
• Decision-making and problem-solving skills.
• Able to work a flexible schedule.
• Good math skills.
• Attention to detail.