Manager Client Management
atDKSH Management (Thailand) Co., Ltd.
Description
General responsibilities
- Prepares and Leads business review meeting with clients’ management team on monthly or quarterly basis.
- Review clients’ sales and operations performance.
- Update market situation to ensure that clients receive up-to-date information which is useful for their business decision.
- Act as company representative to communicate all necessary issues to clients.
- Work with client’s management team for solution of issues raised during BRM and ensure that all issues raised are responded within the defined response time.
- Liaise with Client management team for their requirements and daily problems encountered.
- Coordinate with DKSH internal teams to provide effective solutions for client’s requirements related to operation issues i.e. order processing, credit control, inventory management, etc.
- Facilitate new business integration process for new clients acquired.
- Act as DKSH representative to facilitate ad-hoc operation issues. i.e. arrange Ad-hoc meetings
- Coordinate between clients and internal departments to drive company’s projects which increase operational and cost efficiency; for instance, managing warehouse space, promoting the use of electronic tools, monitoring problem bills, etc.
- Perform other duties as assigned by Operation Director.
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Customer Service
- Supply Chain
Job type
- Full-time
Company overview
DKSH is the No. 1 Market Expansion Services Group with focus on Asia. DKSH enables and supports companies in expanding their businesses in existing markets and launching into new ones. DKSH offers sourcing, marketing, sales, distribution and after-sales services. DKSH provides its partners wit ... Read more
Why join us: ขอเชิญมาร่วมเป็นส่วนหนึ่งกับเราที่ **DKSH**
Benefits
- Professional development
