Carenett International Co., Ltd.
This job has expired
Senior Service Desk (ISUZU)
atCarenett International Co., Ltd.Position: Senior Service Desk (ISUZU)
Contract: 1 Year (First 4 month for performance evaluation before renew contract)
WORK LOCATION : On-site to Izuzu tripetch
Address: 1088 Vibhavadi Rangsit Rd, Chatuchak, Bangkok 10900
Working Time: Mon-Sat, 8.30-17.30 (ทำงานเสาร์เว้นเสาร์)
RESPONSIBILITIES :
- Perform daily check on customer Infrastructure and Data Center for systems availability, backups completeness, check and resolve the alarms from infrastructure devices and escalate to Head of IT in a timely manner to meet within SLA
- Troubleshoot problems and questions encountered by Users. This includes escalate to regional support teams if required and follow up until incident has been resolved.
- Prepare and create permission for access the server system.
- Monitoring network traffic and report to IT management
- Cooperate with 3rd parties to resolve the network and infrastructure problems
- Comply all IT regulations & policies
- Work as the backup team in case of End User Support resources shortage or need support for special projects
- Support other IT tasks as assigned by supervisor/SDM
QUALIFICATIONS :
- Male, Female 25-40 years of age
- Bachelor degree in MIS, Computer Sciences or any related fields
- At least 1-3 years experience in IT Security, IT Infrastructure or any related fields
- Good communication
- Enthusiastic, hardworking, fast learner, initiator and able to work efficiently under pressure.
- Fair command of English
Experience required
- 3 years
Career level
- Middle Level
- Senior Level
Only Thai nationals can apply
Salary
- 20,000 - 23,000 THB
Job function
- IT / Programming
- Customer Service
- Management
Job type
- Full-time
Age preferred
- From 25 to 30
Company overview
CARENETT Group started its first business in telecommunications engineering services and has been one of the leading engineering service providers in Telecom industry. The company has been established its first presence since 2001 and originally focused its businesses in Thailand. With our reliab ...
Why join us: At Carenett, we believe that “Great People” deserve enriched life in a better community. We further believe that “Great Organizations” deserve “Great People” to work for them to make their business and organization successful.
Benefits
- Health Insurance
- Accident Insurance
- Company uniform
- Five-day work week
- Job training
- Phone Allowance
- Overtime pay
- Maternity leave
- Corporate Social Responsibility Initiatives
