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Loss Prevention Officer (Temp)

atBangkok Marriott Marquis Queen's Park

Job Summary

  • Conduct investigations and gather evidence related to theft/ fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents.
  • Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
  • Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
  • Complete incident reports documenting all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.
  • Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
  • Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting the incident.

Responsibilities

  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Support all co-workers and treat them with dignity and respect.
  • Support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Read and visually verify information in a variety of formats (e. g., small print).
  • Visually inspect tools, equipment, or machines (e. g., to identify defects).
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces and steps.
  • Move up and down stairs and/or service ramps.
  • Perform other reasonable job duties as requested by Supervisors.
Skills required
  • Service-Minded
  • Safety Management
Experience required
  • any or no experience
Career level
  • Entry Level
Only Thai nationals can apply
Skills optional
  • English (Fair)
Salary
  • Negotiable
Job function
  • Security
  • Hospitality
  • Customer Service
Job type
  • Full-time

Company overview

Size:100-500 employees
Industry:Hotels / Hospitality
Location:Bangkok
Website:www.marriott.com
Founded in:2017
Ranking:4/5

Marriott International’s value proposition as an inclusive employer is simple: Find Your World. With more than 5,700 properties and 30 brands worldwide, the opportunities in a Marriott career are endless. Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, ... Read more

Why join us: Marriott’s culture of “putting people first” is very close to my culture and it affords the opportunity to make a positive impact in many people’s lives.

Job location: Khlong Toei
Head office: 199 Sukhumvit Soi 22
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