Responsibilities

• Product Strategy:

Define the product vision and strategy based on market research, customer feedback

Develop product roadmaps using data-driven insight which align with business objectives and stakeholders

Assess financial forecasts, cost analysis and feasibility assessment to determine whether the product can be developed within time and budget constraints

Work with the finance team to build revenue projections, P&L statements, and financial KPIs to measure monetization success

Plan Go-to-market strategy of product including marketing and communication

• Product Delivery:

Prioritize product backlogs and participate in Agile, Scrum or Waterfall processes

Lead and synergize end-to-end journeys with cross-functional development team from scratch to product launch successfully (REQ & UXUI, SIT, UAT, PVT, PROD)

Review customer journey with legal & compliance to ensure align with regulations

• Product Operation:

Prepare operation process, training program, demo: FAQ, User Manual

Resolve incidents and provide ongoing support post-launch with call center, site reliability engineer, service desk and others

• Product Performance:

Monitor product performance growth through KPIs: Revenue, Customer Acquisition, Market penetration and awareness

Gather customer feedback to make continuous improvements

• Project Management & Coordination:

Act as the focal point of contact between stakeholders and the development team.

Ensure effective communication and collaboration across team

Qualifications

Bachelor's degree in business administration, marketing, engineering, information technology, computer science or a related field (an MBA or equivalent advanced degree is preferred)

2-10 years' experience as a product manager, product owner or business analyst with a track record of managing all stages of a product's lifecycle

Experience in Agile or Scrum methodologies

Banking or Consulting background is a plus

Certified product management: CSPO, PSPO or project management: CAPM, PMP, CSM is a plus

Benefits

Hybrid Working Arrangement

World-Class Development Program

Performance Bonus

Vacation Leave 15 Days + Maternity Leave

MacBook Provided

Housing Loan

Life Insurance/ Health Insurance/ Dental Care

Fitness Discounts (Corporate rate and privilege)

Opportunity to be a part of team that drives Thailand Digital Economy (The contributor of the great impact to millions of Thai people through digital platforms e.g. PaoTang App. and Krungthai Next App)

Working Location :

The ParQ ชั้น 5, 9-10

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