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Customer Success Manager
atAmpos Solutions (Thailand) Co., Ltd.As a Customer Success Manager, you will be a member of the team working on providing consultation, solving problems and application design on project teams implementing AMPOS's Employee Relationship Management (ERM) application. The ideal candidate has a keen focus in delivering exceptional customer success, thrives as a self-starter, and is excited to push the envelope.
Responsibilities:
- Lead training and evangelizing of AMPOS ERM product value to customer managers
- Negotiation and communication of schedule and scope of solution delivery with customer contacts
- Assist in conveying and performing application build, test, and deploy activities according to the plan
- Creating project deliverables
- Leading requirement definition and implementation workshop
- Providing solutions aligned with the requirement definition
- Planning and establishing after go-live activities including ongoing support
- Developing, and configuring AMPOS products accordingly
- Providing information and knowledge as a specialist of AMPOS Solutions
- This position requires travels to customer and prospects customer sites in Taiwan and Mainland China
Qualifications:
- Experience in implementing software/ consulting or system implementation
- Demonstrated 3 years+ of consulting or equivalent experience
- Self-motivated and can move thing forward aggressively
- Experience on leading project team consisting of a few people
- Well-Experienced/ Knowledgeable in ERP/CRM field either on Oracle/SAP/Salesforce.com or other cloud solutions
Experience required
- 3 years
Career level
- Middle Level
- Senior Level
Only Thai nationals can apply
Salary
- Negotiable
Job function
- IT / Programming
- Customer Service
- Engineering
Job type
- Full-time
Age preferred
- From 27 to 38
Company overview
We are AMPOS, a company where innovation knows no limit. We specialize in technology that makes HR stay on top of Talent Management trends. Looking for cost reduction, operational performance improvement, talent search and development, and intelligent management? Our Talent Management solution c ... Read more
Why join us: หากคุณเป็นคนชอบใช้เทคโนโลยีใหม่ๆ และชื่นชอบไลฟ์สไตล์การทำงานแบบ Startup พร้อมทั้งมองหางานที่มั่นคง มีรายได้สูง พร้อมสวัสดิการที่สามารถเทียบเคียงได้กับบริษัทใหญ่ๆ ทั่วไป ส่ง CV ของคุณมาที่ [email protected] ได้ทันที If you are someone who looking for new challenge and friendly working environment ... Read more
Benefits
- Annual bonus
- Accident Insurance
- Five-day work week
- Flexible working hours
- Free lunch & snacks
- Health Insurance
- Life Insurance
- Maternity leave
- Overtime pay
- Paid holidays
- Performance bonus
- Remote work