Main Duties and Responsibilities:

Quality Oversight at DM
  • Oversee all quality-related activities and ensure effective implementation of DM’s quality system.
  • Drive continuous improvement using the Plan–Do–Check–Act (PDCA) methodology.
  • Ensure customer satisfaction through consistent product and process quality.

PLAN – Define Quality Strategy
  • Ensure the Group Quality Policy is implemented, communicated, and understood within DM.
  • Define DM-specific quality objectives aligned with group targets.
  • Identify quality risks and improvement opportunities within DM.
  • Collaborate with the QSM to ensure the DM processes are aligned with the Group Process Map.

DO – Execute Quality Plans
  • Document DM-specific processes and support documentation of group-wide processes.
  • Train QA, QC, and SQE teams on ITPs and relevant technical quality documents.
  • Lead training initiatives to build quality awareness across all DM departments.
  • Foster a culture of quality by promoting a proactive, quality-minded approach among managers and staff.
  • Ensure compliance with applicable standards (ISO 9001, ISO 14001, CARES, etc.).

CHECK – Monitor Quality Performance
  • Conduct internal audits in coordination with the QSM, aligned with applicable standards.
  • Monitor and report key performance indicators (KPIs), audit results, and customer satisfaction.
  • Maintain and update the plant's KPI dashboard.
  • Lead the annual Management Review process.
  • Support and facilitate second- and third-party audits (e.g., ISO 9001, ASME, ISO 19443, customer audits).

ACT – Correct & Improve
  • Coordinate corrective and preventive actions.
  • Oversee investigations and resolution of customer complaints.
  • Initiate improvements to address deficiencies and enhance process effectiveness.

Supply Chain Quality
  • Define raw material specifications and collaborate with SQAs.
  • Participate in supplier evaluations and selection.
  • Ensure purchase orders are issued to approved suppliers per validated specifications.

Team & Resource Management
  • Promote Dextra’s vision, mission, and values throughout the organization.
  • Assess and report on the resources required to implement the Quality Policy effectively.
  • Define the QA department structure and maintain updated job descriptions.
  • Monitor team performance and KPIs via PMS (Performance Management System).
  • Identify competency gaps and implement development plans for QA team members.

Document Control Center Management
  • Oversee review, approval, registration, distribution, and archiving of controlled documents.
  • Validate product documentation such as datasheets, assembly instructions, and quality manuals.
  • Maintain and validate raw material specifications.
  • Manage drawing records and control access to standards and technical documents.

Nuclear Safety
  • Ensure nuclear safety is prioritized above all other considerations.
  • Apply a cautious, balanced approach to decision-making involving quality, cost, and schedule.
  • Promote a culture of responsibility, accountability, and open communication.
  • Ensure qualified personnel are assigned to key roles and empowered to raise safety concerns.
  • Encourage a questioning attitude and challenge unsafe behaviors or decisions.
  • Respond promptly and conservatively to any incident that could impact nuclear safety.
  • Transparently report to the Board any issue potentially compromising nuclear.

Qualification Requirements:
  • Bachelor's degree or higher in Engineering or related field.
  • At least 5 years working experience in Quality management position
  • Excellent written and oral communication is necessary.
  • Computer skill (Microsoft office program)
  • Statistical software skill (Minitab, SPSS).
Experience required
  • 5 years
Salary
  • Negotiable
Job function
  • Quality Assurance
  • Management
Job type
  • Full-time

Company overview

Size:50-100 employees
Industry:Manufacturing
Location:Bangkok
Website:www.dextragroup.com
Founded in:1983
Ranking:2/5

Established in Thailand since 1983 by a group of French entrepreneurs and with operations in Hong Kong, China, India, UAE, USA, France and Brazil, Dextra Group is a world leading manufacturer and distributor of engineered construction products for the building, civil and power industries. In addi ...

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Why join us:

At Dextra Thailand we offer an attractive remuneration package and comprehensive fringe benefits to those dynamic people who enjoy working within an international and challenging environment.

Head office: 5th Floor, Lumpini 2 Building, Sarasin Road, Lumpini, Pathumwan, Bangkok 10330​, Thailand
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