Director, Production Quality & Stability

> 2C2P

• Bangkok, Thailand

Workplace: on_site

Department: Technology

Description

We are looking for a visionary and hands-on Director of Quality Engineering to lead our QA organization. As our international payment business scales, you will be the ultimate guardian of online stability and delivery efficiency.

Your core mission is to expedite the evolution of our current testing strategies, with a focus on fostering a high-availability, automation-first, AI-driven engineering practice. You will oversee the quality of complex payment information and fund flows, ensuring that our systems remain "financial-grade" stable while supporting rapid business growth.

Key Responsibilities

1\. Strategic Quality Governance & Stability

• Total Quality Accountability: Take ownership of production stability and end-to-end quality for our global payment platform.
• Stability Defense: Define fault scenarios based on deep product/business chain analysis. Implement proactive monitoring, circuit breaking, and stability prevention measures.
• Environment Management: Establish and optimize rigorous regression and promotion gates across Dev, QA, UAT, and Production environments.

2\. Team Leadership & Global Collaboration

• Global Team Management: Lead and mentor diverse, multi-national QA teams across international R&D centers, fostering a unified culture of excellence, accountability, and continuous learning.
• Cross-Border Synergy: Drive alignment of quality standards and operational processes across all global R&D centers.

3\. Engineering Excellence & Automation

• Modernization: Overhaul the current manual testing process by building a robust automation framework (Shift-left & Shift-right).
• Full-Stack Testing: Drive the strategy for Regression, Performance (stress testing), Security (vulnerability scanning), Compatibility, and Data Consistency (SQL Server/MySQL/DynamoDB etc.).
• Efficiency Metrics: Define and track KPIs focused on business delivery velocity and production defect leakage.

4\. AI & Innovation

• AI-Driven QA: Pioneer the use of AI/LLMs and innovative tools to automate test case generation, anomaly detection, and intelligent traffic playback to solve efficiency bottlenecks.

Requirements

• Experience: 8+ years in Software Quality Engineering, with at least 4 years in a senior leadership role. Direct experience in FinTech, Payments, or Banking related area is a must.
• Domain Expertise: Deep understanding of payment lifecycles, clearing/settlement, and fund flow integrity.
• Technical Proficiency: \* Strong background in AWS/Alicloud cloud environments.

• Proficient in one of the C# / .NET / Java / Golang technical stacks.
• Proficiency in database testing for SQL Server, MySQL, DynamoDB, or comparable database systems.

• Leadership: Proven track record of managing cross-border teams and transforming legacy QA processes into modern automated pipelines.
• Language: Professional fluency in English
• Mindset: A "Business-First" approach - you understand that quality serves the user experience and the bottom line.

Why Join Us?

You will be empowered to elevate and transform our established Quality Engineering (QE) organization through continuous optimization and iteration. Leveraging our advanced AI infrastructure and deep industry expertise, you will have the unique opportunity to apply innovative QE practices across diverse, high-volume payment scenarios, driving the future of quality on a premier global platform.

At 2C2P, we offer an attractive remuneration package, a fast-paced and exciting working environment, and provide challenging opportunities for life-long learning and career development.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates' information: [https://2c2p.com/candidate-privacy-notice.](https://2c2p.com/candidate-privacy-notice.)

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

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