Department Manager, PMO (Non-tech)

atCP Axtra PCL (Lotus's)

Responsibilities:

Driving Strategic Alignment & Governance

  • Partner with executives to review, prioritize, and approve all new initiatives, ensuring the entire project portfolio directly supports the organization's strategic vision and financial plan.
  • Establish and run the formal governance structure (Steering Committees, tollgate reviews), managing the processes that decide which projects start, continue, or stop.
  • Oversee company-wide resource demand for projects (people and budget), identifying and resolving critical conflicts to maximize delivery capacity and prevent over-commitment.

Standardizing Delivery & Quality

  • Define and roll out a consistent, effective project and program management methodology (e.g., Agile, Waterfall, Hybrid) used across all departments.
  • Select, implement, and maintain the central PMO tools and reporting dashboards, ensuring all teams use standard documents (charters, risk logs) for consistency.
  • Conduct regular project audits and stage-gate reviews to ensure initiatives comply with established quality standards and are using reliable data.
  • Develop the standard process for consistently identifying, assessing, and escalating high-level risks and issues across the portfolio.

Support, Reporting & Enablement

  • Own the collection and analysis of portfolio data. Produce clear, actionable executive-level reports and dashboards that track Key Performance Indicators (KPIs) like schedule, budget, and expected business benefit realization.
  • Oversee consolidated portfolio budget tracking, ensuring project spending remains within defined targets and benefits are tracked for realization.


Key skills:

  • Bachelors degree in Business Administration, Finance, or a related field. A Master's degree is a plus.
  • 5+ years of progressive experience in Project, Program, or Portfolio Management.
  • 2+ years of dedicated experience managing a PMO function or leading a team of Project/Program Managers.
  • Demonstrated success in establishing or significantly maturing PMO processes, governance, and reporting systems within an organization.
  • Proven experience working directly with C-level and Executive leadership on strategy formulation and portfolio reviews.
  • Expert knowledge of various project delivery frameworks (e.g., Agile, Waterfall, Hybrid) and the ability to tailor them to organizational needs.
  • Strong capability in budget management, variance analysis, financial forecasting, and tracking return on investment (ROI) or benefit realization.
  • High proficiency in generating and analyzing data using tools like Excel and creating executive-level reports and dashboards using platforms like Power BI or Tableau.
  • Ability to translate the organizations high-level strategic goals into a tangible, prioritized project roadmap.
  • Analytical mindset focused on root-cause analysis and proactive risk mitigation at the portfolio level.
Experience required
  • 5 years
Career level
  • Senior Level
Salary
  • Negotiable
Job function
  • Management
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Retail
Location:Bangkok
Website:www.lotuss.com
Founded in:1994
Ranking:4/5

Lotus's operates in Thailand as an omni-channel retailer. It sets out to bring shoppers well-made products at reasonable prices, while contributing positively to customers, colleagues and communities.

Customers are reached through over 2,000 stores across Thailand and t ...

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Why join us:

“At Lotus's, we are looking for people who are the change-agent with a passion to grow in both work and life. People who have the ability to think in an agile way and make everyday as a history to leave their own legacy in every part of business.” Lotus's People are: People wh ...

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Head office: 629/1 Nawamintr Road, Nuanchan, Buengkoom, Bangkok 10230 , Thailand
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