Department Manager - Identity and Access Management (IAM) Operations, CP Axtra

atCP Axtra PCL (Lotus's)

You will balance exceptional delivery for customers on what matters, engaging teams and colleagues, with the needs of the business. You are an expert and often the first layer of management of people or projects.

Responsibilities

  • Lead the implementation and maintenance of IAM/IGA platforms (e.g., SailPoint, Saviynt, MS Entra)
  • Manage, mentor and develop IAM/IGA team including analysts and administrators.
  • Collaborate with application teams to understand and onboarding new applications with IAM system.
  • User Identity Management: Overseeing the creation, modification, and removal of user accounts and access rights within the CP axtra's IAM system.
  • Access Reviews and Audits: Conducting regular access reviews and audits to ensure compliance with security standards and regulatory requirements.
  • Worked closely with Human Resources and Business team to address and resolve employee issues.
  • Bachelor's or Master's degree in Computer Science, Information Security, or a related field.
  • Proven experience 2-3 years in designing, implementing, and managing Identity and Access Management solutions, with a focus on SSO and IGA platforms.
  • Strong understanding of IAM technologies, protocols, and standards (e.g., SAML, OAuth, LDAP, RBAC).
  • Familiarity with IAM solutions from leading vendors like Onelogin, Azure AD, MS Entra, Saviynt, Sailpoint, etc.
  • Solid knowledge of security frameworks, compliance standards, and best practices.
  • Excellent leadership and communication skills, with the ability to work collaboratively across teams.

Operational skills relevant for this job

  • Access Control Management: Proficient in designing and administering access control policies, user provisioning/deprovisioning, and managing user roles and permissions.
  • Incident Response and Troubleshooting: Ability to handle IAM-related incidents
  • Identity Lifecycle Management: Knowledge of managing user identities throughout their lifecycle, including onboarding, offboarding, and managing access changes in accordance with organizational policies.
  • Vendor Management: Skill in coordinating with IAM solution providers, evaluating vendor offerings, and managing vendor relationships to ensure optimal IAM services and support.
Experience required
  • 2 years
Career level
  • Senior Level
Salary
  • Negotiable
Job function
  • Management
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Retail
Location:Bangkok
Website:www.lotuss.com
Founded in:1994
Ranking:4/5

Lotus's operates in Thailand as an omni-channel retailer. It sets out to bring shoppers well-made products at reasonable prices, while contributing positively to customers, colleagues and communities.

Customers are reached through over 2,000 stores across Thailand and t ...

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Why join us:

“At Lotus's, we are looking for people who are the change-agent with a passion to grow in both work and life. People who have the ability to think in an agile way and make everyday as a history to leave their own legacy in every part of business.” Lotus's People are: People wh ...

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Head office: 629/1 Nawamintr Road, Nuanchan, Buengkoom, Bangkok 10230 , Thailand
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