This job has expired

Customer Manager - Digital Marketing

atLotus's (Ek-Chai Distribution System Co., Ltd.)
  • Developing digital strategy
  • SEO/SEM/ASO, Social media, E-mail marketing, CRM
  • Experience in retails industries


Key Responsibility

  • Developing digital strategy and creative best practice for each platform, as well as building and leading a high performance marketing capabilities
  • Plan and execute all digital marketing, including SEO/SEM, marketing database on data signal, email marketing, social media, application, website and display advertising campaigns
  • Managing budget to meet performance goals (KPIs, Digital Funnel and ROI) and collaborating with cross functional (internal and business partner e.g FB/Google/LINE) on achieving growth targets in own channels
  • Testing, optimizing, and scaling performance marketing activities across all Omnichannel communications including agency management
  • Plan, implement, and measure tangible return including new user acquisition/purchase intention/retention/win back digital marketing campaigns as well as benchmarking with competitors/across industry/original idea generations
  • Conceiving and executing on variety of content campaign to drive consideration, purchase intention and engagement to build advocacy and brand love
  • Responsible for Digital Analytics Customer Journey Analysis, Key Digital Funnel Metrics and media campaign/channel efficiency analysis including generating recommendations for Digital journey optimization, Ranking Optimization to enhance customer experience, App Download and Engagement
  • Utilize strong analytical ability to evaluate end to end customer experience across multiple channels and customer touch points, in order to preparing and presenting recommendations, reports and finding from data to team
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
  • Follow our Business Code of Conduct and always act with integrity and due diligence.
  • Other assignments as deem appropriate.


Qualifications

  • Proven working experience in digital
  • Expertise of SEO/SEM/ASO, social media, e mail marketing, CRM Database, Adobe Analytic and marketing automation tools as Salesforce
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate


Lotus's


Ek-Chai Distribution System Co., Ltd.
Buengkum, Bangkok 10230, Thailand


“By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.”

Experience required
  • 7 years
Career level
  • Middle Level
Salary
  • Negotiable
Job function
  • Strategy / Planning
  • Marketing / Advertising
  • Product / Brand Management
Job type
  • Full-time
  • apply job Lotus 1
  • apply job Lotus 2
  • apply job Lotus 3
  • apply job Lotus 4
  • apply job Lotus 5
  • apply job Lotus 6
  • apply job Lotus 7
  • apply job Lotus 8
  • apply job Lotus 9
  • apply job Lotus 10
  • apply job Lotus 11
  • apply job Lotus 12
  • apply job Lotus 13
  • apply job Lotus 14
  • apply job Lotus 15
  • apply job Lotus 16
  • apply job Lotus 17
  • apply job Lotus 18
  • apply job Lotus 19
keyboard_arrow_right

Company overview

Size:2000-5000 employees
Industry:Retail
Location:Bangkok
Website:www.lotuss.com
Founded in:1994
Ranking:4/5

At Lotus's, we get up every morning and questioned ourselves daily on how we can serve our customers better. Lotus’s is an omni-channel retailer in Thailand, with a commitment to providing great quality products at affordable prices, while doing good things for our customers, colleagues, and communi ... Read more

Why join us: “At Lotus's, we are looking for people who are the change-agent with a passion to grow in both work and life. People who have the ability to think in an agile way and make everyday as a history to leave their own legacy in every part of business.” Lotus's People are: People who love to crea ... Read more

Job location: Bueng Kum
Head office: 629/1 Nawamintr Road, Nuanchan, Buengkoom, Bangkok 10230 , Thailand
Display map
WorkVenture gives you an inside look at what it's like to work at Lotus's (Ek-Chai Distribution System Co., Ltd.), office & team photos, reviews and more. This is the Lotus's (Ek-Chai Distribution System Co., Ltd.) Company Page. All content is posted anonymously by employees currently or previously working at Lotus's (Ek-Chai Distribution System Co., Ltd.).Apply to KPNApply to WiHoApply to ReadyplanetApply to wv