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IT Analyst (IT Helpdesk Support)
atAdvanced Info Service PCL. (AIS)Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
Job Summary
Job Description
Responsibilities
- Be a 1st tier supporting about computer hardware/software including internal system to All AIS's employee, Dealer, Shop, and all the tasks related to the end-user computing application over the phone and online ticket website
- To manage and tracking incidents until close all incidents within SLA and escalate to relate team
Qualifications
- Age not over 22-25 years old
- Bachelor's degree in Computer Science, Information Technology or related fields
- 0 - 3 years working experience in IT support, help desk
- Have basic knowledge about Hardware/Software computer program on windows
- Strong technical and analytical skills
- Good communication skill and service-minded
- Able to coding will be advantage
- Able to work in shift (day & time)*
Recruiter
Pornvipa Phothong (พรวิภา โพธิ์ทอง)Experience required
- any or no experience
Salary
- Negotiable
Job function
- IT / Programming
- Analyst
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Telecommunication
Location:Bangkok
Advanced Info Services Plc. (AIS) is the leading mobile operator in Thailand. Our core businesses include domestic mobile services, international direct dialing (IDD) services, and international roaming services. In 2013, we registered more than 41 million subscribers and generated 52% of market sha ... Read more
Why join us: AIS ดูแลพนักงานแบบคนในครอบครัว บริษัทฯ จึงมีนโยบายดูแลพนักงานทั้งด้านสุขภาพครอบครัวและสังคม เพื่อให้พนักงาน สามารถปฏิบัติงานได้อย่างมีประสิทธิภาพ มีความสุขในชีวิตการทำงานและครอบครัว ในโลกธุรกิจที่สภาพการแข่งขันทวีความรุนแรงมากขึ้นเรื่อยๆ AIS ตระหนักดีว่า “บุคลากรคือกำลังสำคัญ” ที่จะนำพาให้บริษั ... Read more
Head office: 414 INTOUCH Tower (Shinawatra Tower 1 เดิม) , 12th Floor, Phaholyothin Road, Phayathai, Bangkok
Benefits
- Dental Insurance
- Life Insurance
- Health Insurance
- Transport Allowance
- Travel Allowance
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