Bangkok MNP operation owner by set procedure process improvement for supporting new product and service with any parties
MNP operation center; cases solving and give advice about mnp problem for all AIS touch point and ACC
Coordinate & Negotiate with NBTC,CLH, to set business term and condition to correspond NBTC regulation and MNP issue
Coordinate with operator donor and CLH for handling MNP cases
Analytical report for MNP situation and monitoring competitor
Handling special cases as require from any parties

• MNP port in mismatch PHX,PPS for reduce customer complain and active number within SLA
• MNP inform touch point to prompt correction for port in error from MC,ACQ channel and create new order
• MNP port in - port out over SLA to reduce customer complaint
• MNP Allow pin port out manual & overwrite process
• War room support Game ON cases to increase MNP subscriber
• Verify terminated number as return back to CLH and original operator to keep customers support our sevice

• Sending a copy of application form via digital form (SMS PDF)
• Setting system to face compair for MNP order
• Verification cases as NBTC requested

• Recall Number Return from CLH and other operator return back to AWN
• Profile verification port in - port out reject between operator
• Holiday schdule setting - Monitoring mnp unusual cases
• Follow up port in - port out over SLA

• GAME on report - port in by pack price
• Port in complete ,reject across operator
• port in pin reject
• mnp port in - port out analysis
• port in by chanel
• report support CSM & RTB

Apirak Sribavorntada (อภิรักษ์ ศรีบวรธาดา)