Company Description

Sofitel Bangkok Sukhumvit is a Green Globe-certified luxury hotel located in the vibrant heart of Sukhumvit where French elegance meets authentic Thai culture. Blending understated luxury with warm hospitality, the hotel offers an oasis of refinement amid the energy of Bangkok.

Our 345 rooms and suites are thoughtfully designed with a fusion of Thai accents and French art de vivre, providing guests with both comfort and style alongside sweeping views of the cityscape. Guests seeking an elevated stay can enjoy Club Millésime on the 31st floor, an exclusive lounge offering afternoon tea, evening canapés and panoramic views of Bangkok.

Dining is a highlight at Sofitel Bangkok Sukhumvit with signature experiences including Belga Rooftop Bar & Brasserie, serving modern Belgian cuisine, Bella Sera Restaurant for international flavors, Maison Mizuki whiskey and cocktail bar and Le Macaron for a refined French afternoon tea.

The hotel also serves as a premier destination for meetings and events, featuring 12 versatile venues across three floors - including a pillarless ballroom and state-of-the-art MICE-certified facilities.

At Sofitel Bangkok Sukhumvit, our Heartists embody passion, creativity and style, crafting unique moments that bring French elegance and Thai warmth to life for every guest.

Job Description

Assist in managing daily Club Millésime operations, ensuring excellent guest service and operational standards.

• Deliver personalized service and handle guest requests, feedback and service recovery professionally.

• Coordinate with Front Office, F&B, Housekeeping and other departments to ensure a seamless guest experience.

• Support team supervision, coaching and development to maintain service standards.

Qualifications

Minimum 3–5 years of experience in Front Office, Club Lounge, or Guest Services, preferably in a luxury hotel.

• Strong guest service, communication, and problem-solving skills with a passion for personalized service.

• Good understanding of F&B and lounge operations.

• Strong interpersonal and leadership skills to guide and support the team.

Additional Information