Grab for Business is the B2B SaaS team within Grab that helps to simplify business transportation, corporate food & package deliveries as well as related services for companies across Southeast Asia. We actively engage with thousands of corporate clients across the region and it is imperative that we have a successful and scalable Inside Sales within our organisation. To this end, we are looking for a strong Asst. Manager, Inside Sales in our Grab for Business (Thailand) team to manage and grow an expanding and scalable business.
To perform this role well, the candidate needs to have strong communication skills, attention to detail, ability to create and follow processes, and a track record of exceeding expectations.
This role is based in Bangkok, Thailand.
THE ROLE.
To perform this role well, the candidate needs to have strong sales team management, coaching & communication skills, attention to detail, ability to create and follow processes, and a track record of exceeding expectations.

The day-to-day activities:

You will report to the Manager - Grab for Business, Thailand.
Manage, mentor, support, and monitor a large team of Inside Sales Representatives across different job functions, to exceed revenue targets by client acquisition to drive new business, manage existing clients at scale, after sales support, and sales development for multiple sales channels.
Drive the business forward by building and executing the Regional Inside Sales strategy for Grab for Business with a specific focus on Thailand.
Analyse inside sales data, pipeline and business (using Salesforce CRM) to drive and develop growth strategies and approaches in solidifying Grab for Business' position as a category leader.
Present plans based on data driven insights to establish revenue goals and business plans that advance the team's performance while also working on new initiatives and launches.
Liaise with stakeholders (go-to-market, legal, finance, operations, etc.) to ensure revenue targets are met at a scale.

The Qualifications:

Bachelor's Degree.
4-8 years of work experience handling a team of inside sales or remote sales or tele sales representatives within a fast-paced and highly competitive B2B, SaaS, BPO, Shared Services, or corporate environment.
Proven track record as a solid sales performer, achieving, even exceeding, sales targets.
Effective team player, leader, and has the ability to coach and motivate all sales representatives.
Ambitious, self-driven and highly motivated individual who can work well in a startup VUCA (Volatile, Uncertain, Complex, Ambiguous) environment.
Able to work independently most of the time and think strategically when approaching tasks.
Strong interpersonal skills with an ability to effectively network with Thai corporate clients, and within the overall Grab business.
Coachable attitude. Should be willing and able to learn about the Grab for Business platform, Grab's multiple products, processes and stakeholders very fast.
Communication: Strong and effective communicator with good presentation and speaking skills who can verbally and visually articulate their point of view clearly and succinctly.
Should have a deep desire to excel and develop a career in a hyper-growth tech startup. Should have demonstrated integrity and respect in the performance of their duties.
Proficiency in customer experience tools (CRM tools, reporting dashboards).
Comfortable with data analysis (MS Office, Google Docs / Sheets / Slides).