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Driver Content Creative Associate
atGrabGet to know our Team :
You will be a member of the Driver operations and Community team which is one the core functions of managing supply over 100K across the country. We have taken care of our drivers since day one and ensure "Best in class Driver platform experience". Work here is inter-disciplinary – a combination of strategy initiative, data analyzing and operation.
If you are looking for hands-on end-to-end experience, here comes the right place!!
Get to know the Role :
Identify areas for drivers' KPI improvement
Evaluate the driver service experience
Develop and maintain excellent relations with new and existing drivers resulting in increased total online driver, active driver and completed jobs-Design programs to win back, reward and retain drivers.
Create a content strategy on a variety of platforms including websites, blogs and social media to expand a company's communications in a way that achieves certain goals like traffic or product adoption.
Develop and manage communications requests/campaigns and delivery with detail oriented, responsible, able to work under pressure and under deadlines.
Utilize effective communication tools and medium (in-app, SMS, social media, blog, etc.) for publishing communications/campaigns.
Work closely with graphic design and production team to ensure effective communication.
Also, work closely with driver community team and other departments (Creative, Operations, Marketing) to ensure tasks are on points to business needs for minimizing risk of misunderstanding.
Support local strategic projects and communication needs for different projects (ad-hoc or otherwise)
Crafting clear and well-written messages quickly which are delivered clear and impactful.
Analyze campaign and content performance on feed and be able to identify solutions on how to improve upon
The day-to-day activities :
- Evaluate program results and optimize as needed
- Lead ad-hoc projects and initiatives that bring about change or improve drivers' performance
Having experience as a hands-on content writer with education background from Marketing, Creative, Journalism & Communication, or any related field (New grads are welcome)
Excellent written and verbal communication skills (both Thai and English)
Critical thinking and own opinions to help business move forward in a fast-paced environment.
Enjoy working as part of a team.
Start-up attitudes! – willing to work hard to get things done.
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Marketing / Advertising
Job type
- Full-time
Company overview
Grab Thailand believes in a strong social mission to improve the lives of taxi drivers and passengers in Thailand, as well as to revolutionise the Thai taxi industry. Please join us at Grab in making a difference in Thailand. At Grab, we believe in driving change. We don’t build stuff just becaus ... Read more
Why join us: At Grab, we do what we love, and love what we do. Data-driven, passion-fueled – this is how we create cutting-edge Grab awesomeness. We will fly shortlisted applicants from around the world to meet with us at Grab.
Benefits
- Professional development
- Employee discount
- Five-day work week