American Express aspires to become the world's most respected service brand. Our values encompass customer commitment, integrity, quality, teamwork, respect for people, good citizenship, will to win, respect for others and personal accountability.

As an employee you can expect challenging work, with purpose. Be more than just your job. Be the voice of inspiration and transform the way the world does business for a living. By choosing a career at American Express you are choosing to become a part of the team that was recognised as "Best employer 2015 Asia" and "Best Employers 2015 Thailand". With thanks to growth and continued expansion plans in Thailand, we are seeking applicants for a variety of interesting and challenging roles within our acquisition sales team. Overview These positions will ultimately be responsible for the delivering premium service to our affluent clients by understand their needs and lifestyle so you can advice cards that match with them. Not only connect with our potential clients via phone but also you will have a chance to meet them at our partner conferences, tradeshows and networking events. If you have passion in sales and enjoy working with our high-end clients this is the job for you. Moreover we offer competitive package and dynamic working environment.
We are not limit seats for potential candidates who are in finance and banking industries only because we will provide training and product knowledge for our successful candidates.

• Solicit high-value prospects for American Express Platinum Card and THAI American Express Credit Card by making outbound calls to contact prospective bases as well as using the consultative selling skills to engage them in conversations about their needs and recommend the right American Express products
• Provide customer service delivery and deepen relationship with Card members through cross sell/upgrade and referrals
• Attend relevant partner conferences, tradeshows and networking events to engage with premium customers to build relationships, and deliver a positive customer experience while acquiring new card members
• Drive customer spend in the first three months upon approval of application
• Provide consultation to customers on card related information, application requirements, choice of cards, annual card fees and so forth
• Ensure complete and accurate processing of all card applications, including acquiring of proof of income declaration and documentation
• Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express services
• Continuously improve on key selling skills, including partnering with the gatekeeper, greeting decision maker, understanding needs, positioning product and value, and sell and close
• Handle inbound calls (through hotlines) with utmost professionalism and ensure customer issues are promptly resolved
• Adhere to applicable rules, regulations and internal policies, compliance rules, procedures and control
• Attend and participate in regular staff meetings

• Bachelor Degree and above
• At least 2 years of front line premium sales or consultative selling experience with proven track record of meeting and exceeding sales goals
• Highly sales driven and results oriented
• Strong customer focus with the ability to meet sales target
• Strong listening, confident and friendly communication and relationship building skills
• Strong sense of personal accountability and drive
• Excellent people leadership and time management skills
• Positive "can-do" attitude and strong work ethic.
• Display highest level of integrity at all times
• Ability to establish/maintain credibility with customers and partners
• Strong communication skills, with the ability to influence and negotiate
• Good oral and written communication in English and Thai
• This role will work within office hour; however, in some occasions you may need to attend partner events in the evening.
• If you are interested in this role you can apply directly via American Express Global Careers.