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PURPOSE/ MISSION:

  • Lead a team of retail associates by example and achieve store sales target by:
  • Diligently executing store operations with a special focus on selected functional areas
  • Providing Support and feedback to retail professionals
  • Passionately inspiring consumer loyalty to the brand through direct/indirect active selling

 

ACCOUNTABILITIES:

SALES & BUSINESS ACUMEN

  • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
  • Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
  • Manage and supervise the staff in the stores to achieve sales target.
  • Lead the store personnel to implement and adhere to the retail management standards to level of excellence.
  • Maintain an effective stock management system to maximize sales and profitability and minimize shrinkage.
  • Implement seasonal/quarterly merchandise launch and in-store marketing promotion.

 

CUSTOMER SERVICE

  • Be a role model for customer service and meeting or exceeding customers’ expectations
  • Share your customer service experience and train selected team members to fine-tune their service skills
  • Be a resource for Retail Professionals in dealing with complex customer service situations and lead store personnel to consistently deliver excellent customer service by ensuring a good management presence on the selling floor always
     

BRAND AND PRODUCTS

  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
  • Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)

 

OPERATIONS AND PROCESSES

  • Adhere to all established policies and procedures
  • Execute and maintain established Visual Merchandising and In-Store Communication standards
  • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
  • Conduct stock check and manage fitting room or stock room.
  • Complete cash register transactions quickly and accurately
  • Keep respective area clean and ensure all merchandise carry a price and security tag.
  • Minimize loss in both, the stockroom and the sales floor
  • Perform all store operations in a safe, effective and efficient manner

 

TEAMWORK AND LEADERSHIP

  • Collaborate productively and respectfully with team members
  • Make yourself available to support other team members when needed
  • Complete all applicable training programs and effectively apply the learning on the job
  • Seek coaching and learning opportunities to continually improve your performance

 

GROUP COMPETENCIES:

  • Customer Focus
  • Sales Orientation
  • Products & Sports / Fashion Expertise
  • Business Acumen
  • Driving Sales Performance

 

FUNCTIONAL COMPETENCIES:

  • Understanding of Retail KPIs
  • Collaboration & Communication
  • Executional rigor
  • Knowledge of digital platforms
  • Planning and time management
  • Relationship management
  • Problem Solving
  • Learning agility
  • Out of box thinking
  • Product knowledge

 

PROFESSIONAL BACKGROUND/ EXPERIENCE:

Functional: Minimum 3 years’ experience as a supervisor or store-in-charge
Industry: Preferably in apparel/ fashion/ FW or FMCG Retail
Exposure: Sports, Fashion

 

EDUCATION:

Diploma in Retail Management

 

IT:

  • Outlook: Advanced
  • Word: Advanced
  • Excel: Advanced
  • PowerPoint: Advanced

 

LANGUAGE SKILLS:

English: Advanced
Local Language: Fluent

Skills required
  • Service-Minded
  • Microsoft Office
  • Fast Learner
  • English (Very Good)
Experience required
  • 3 years
Career level
  • Middle Level
  • Senior Level
Only Thai nationals can apply
Job function
  • Management
  • Business Development
Job type
  • Full-time
Age preferred
  • From 25 up

Company overview

Size:100-500 employees
Industry:Clothing / Textile
Location:Bangkok
Website:adidas.co.th
Founded in:n/a
Ranking:4.5/5

Your Chance...to share our vision and passion for sports.. adidas (Thailand) Co., Ltd. is a part of adidas group, which is a leading brand in the sporting goods market with strong positions in footwear, apparel and hardware. adidas products offer technological innovations and cutting edge design ... Read more

Why join us: We are dedicated to finding, developing and retaining the best people for our company. In return at Adidas, we aim to make sure that our employees are happy and motivated. We offer a challenging, fun, and financially rewarding working environment. If you love sport and want to change the world, s ... Read more

Head office: 20th Floor, Wave Place, 55 Wireless Road, Lumpini, Patumwan, Bangkok 10330
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