Job Summary :
Is mainly responsible for development of requirements for the implementation or change of software in coordination with the IT department and the user side to meet business requirement. Also, plan, manage and lead the projects/ change request under responsibilities with medium to large scope of project involved internal and/or external parties. This includes gathering business requirements, managing projects, handling user acceptance test activities and providing consultancy services with quality and in timely manner, and within the budgets.

Responsibilities :

1) Project Management

• Act as project manager in planning, managing and leading the projects/ change request under responsibilities with medium complexity and scopes of projects
• Plan and define project management activities and budgets
• Estimate project timelines and resources/ owners of each activity
• Provides supports to project team as appropriated
• Track project status and progress; control and monitor to ensure that all project activities are achieved with quality, within the budget and timeframe
• Define project risks including problems and issues concerned
• Ensure the project readiness and prepare for production go-live/ implementation
• Provide post-production supports to business users
• Provide the status update reports to management and the other relevant parties with accuracy and in timely manner
• Update Projects/ change request database in JIRA and internal shared drive

2) Requirement Management

• Understand and assess the current situations of business process, procedure, method and system functionality to advise the recommended solution and possible alternatives
• Partner with business units to initiate enhancement requirements for all areas (e.g. IT enhancement, Process Improvement)
• Facilitate /Prepare cost benefit justification (Business case)
• Gather users' requirements for system development which consists of process flow, functions, screen and system outputs
• Provide users' requirement reports, documents and correspondence
• Walkthrough requirements and seek for the sign off
• Walkthrough requirements with designers/ developers to ensure the understanding and provide the proper solution to users
• Coordinate with the relevant parties for design and development
• Monitor to ensure the achievement of requirements according to project timeframe and quality

3) User Acceptance Test (UAT)

• Define and plan for UAT criteria and activities
• Assist business users to develop test scenarios and cases for UAT activities
• Act as a middle person to communicate between users and designers / developers
• Work together with users to perform UAT activities
• Record the test results, define the improvement areas and ensure the readiness for implementation
• Track and ensure that all UAT activities are completed within project timeframe
• Plan and prepare use manual and training materials
• Conduct training sessions and knowledge transfers to the relevant parties

4) Consultancy Services

• Provide information and consultancy services to users regarding to identification of enhancement requirements
• Provide consultancy services and training to business users in order to drive continuous improvement

5) Complex of work and Dependency

• Responsible to medium size of project
• Involve internal and/or external parties
• Able to lead assignment with low supervision
• Take additonal role over BA task upon assignment (optional)

Qualifications :

• 5 to 8 years experience in Project Management, Business Analysis, Business Development and Improvement, or other related fields
• Bachelor's or Master's Degree in Business Administration, Economics, Finance and Accounting, or other related field

Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
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