Lub D Bangkok Hostel
This job has expired
Sales - Reservations Officer
atLub D Bangkok Hostel- Processes reservations by mail, telephone, email, fax or live chat.
- Processes reservations from the sales office, other hotel departments and travel agents
- Knows the types of room available as well as their location and layout
- Knows the selling status, rates and benefits of all package plans
- Knows the credit policy of the hotel and how to code each reservation
- Creates and maintains reservation records by date of arrival and alphabetical listing
- Prepare letters of confirmation
- Communicates reservation information to the front desk
- Processes cancellations and modifications and promptly relays this information to the front desk
- Understand the hotel's policy on guaranteed reservations and no-shows
- Processes & monitors advance deposits on reservations
- Handle daily correspondence. Responds to inquiries and makes reservation as needed
- Makes sure that files are kept up to date
- Promotes goodwill by being courteous friendly and helpful to guests, managers and fellow employees
- Excellence English communication and writing skills
- Minimum 1 year experience in hotel industry, preferably in Reservations and /or Contact Center
- Sales and quality driven approach
- Positive and outgoing team player with flexible schedule
- Hospitable and customer service dedicated
- Passionate to work in fast developing international team
- Quick learner with open for changes
- "CAN DO" attitude and goals orientated
Experience required
- 1 years
Career level
- Entry Level
Only Thai nationals can apply
Salary
- Negotiable
Job function
- Sales
- Hospitality
- Administrative
Job type
- Full-time
Company overview
Size:50-100 employees
Industry:Hotels / Hospitality
Location:Bangkok
Website:www.lubd.com
Founded in:2008
Ranking:5/5
Lub d is the leading hostel brand in Thailand with 4 properties; 2 located in Bangkok, 1 in Phuket, Thailand, and the newest branch in Siem Reap, Cambodia. Lub d means ?Sleep well? in Thai language. However, Lub d offers so much more than a place to rest your head. We have devised a modern travel br ... Read more
Why join us: Lub d Hostel At Lub d, we create lifestyle accommodation for the young and young-at-heart; energetic and easy-going travelers. Our guests enjoy high-quality sleeping quarters but the key attraction is the chance to relax with other travelers in the common area. In this area is the heart of Lub d' ... Read more
Job location: Bang Rak
Head office: 224 Silom Road, Suriyawong, Bangkok, Bangkok
Benefits
- Five-day work week
- Job training
- Professional development
- Performance bonus
- Health Insurance
- Maternity leave
- Life Insurance
- Company uniform
- Corporate Social Responsibility Initiatives
- Employee discount
- Learning & Development Opportunities
- Social Security
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