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IT Technical Service Engineer Manager
atSC Asset Corporation PCLThe Technical Service Manager is responsible for overseeing the planning, development, and implementation of technical services to meet the organization's needs. This role requires a blend of technical expertise, leadership, and business acumen.
Responsibilities / Scope of works
- Lead and manage a team of technical service engineers, including:
- Training and performance management.
- Motivating and coaching for continuous improvement.
- Delegating tasks and ensuring accountability.
- Oversee the technical service operations, ensuring efficient troubleshooting, problem resolution, and user satisfaction.
- Develop and implement technical service strategies that align with the organization's goals and budget.
- Monitor and analyze team performance using KPIs/OKRs
- Identify areas for improvement in service delivery and implement corrective actions.
- Stay up-to-date on industry trends and ensure the team has the necessary skills and knowledge.
- Act as a liaison between technical service engineers and other departments.
- Provide advanced technical support to customers, troubleshooting and resolving complex issues.
- May participate in hiring and training activities for new service engineers.
Qualifications
- Bachelor's degree in engineering, computer science, or a related field (preferred).
- Minimum 5 years of experience in a technical service role, with several years of leadership experience.
- Proven leadership and management skills with a strong track record of motivating and developing teams.
- Excellent communication, interpersonal, and conflict resolution skills.
- Ability to delegate effectively and empower team members.
- In-depth understanding of technical service methodologies and best practices.
สมัครงาน โปรดระบุ Expected Salary
สวัสดิการ
- Co working Space
- ฟิตเนต
- ประกันสังคม / ประกันสุขภาพ / ประกันชีวิต / ประกันอุบัติเหตุ
- กองทุนสำรองเลี้ยงชีพ
- โบนัสประจำปี
- วันลาพักร้อน เมื่อผ่านทดลองงาน
- วันลา Workation
- วันหยุดพิเศษในเดือนเกิด
- ตรวจสุขภาพประจำปี
- เงินช่วยเหลือสมรส / เงินช่วยเหลือฌาปนกิจ
การเดินทาง
- BTS : สถานีพหลโยธิน24
- MRT : สถานีพหลโยธิน
ติดตามข่าวสารจาก SC ASSET ได้ที่
- http://insidesc.scasset.com/
Experience required
- 5 years
Career level
- Senior Level
Salary
- Negotiable
Job function
- IT / Programming
- Engineering
- Management
Job type
- Full-time
Company overview
SC Asset Corporation Public Company Limited is a leading real estate developer in Thailand, specializing in the development of residential properties, including single-detached houses, townhomes, condominiums, and office buildings.The company operates through three main segments: ...
Why join us: At SC Asset, we offer a dynamic work environment that fosters innovation and personal growth. As a leading real estate developer, we are committed to delivering high-quality residential projects that enhance the quality of life for our customers. Joining our team means ...
Benefits
- Social Security
- Health Insurance
- Provident fund
- Professional development
- Learning & Development Opportunities