FWD Life Insurance PCL
Head of IT Service and Support
atFWD Life Insurance PCLAbout FWD Group
FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.
For more information, please visit
www.fwd.com
Job Purpose
Responsible for the management and delivery of general IT services to support the operations of the field companies. These include IT Technical Support, IT Operations and IT Helpdesk with good quality and just the right time.
Key Responsibilities
IT Technical Support and Service
- Achieve IT Services and Support team with committed SLA level and good quality
- Provide all service request for workstation
- Manage workstation stock and inventory
- Manage workstation to security compile with FWD Group policy
- Provide IT technical support for staff
IT Operation
- Provide monitor and notify for all batches scheduler finish by desire time
- Provide monitor and notify/escalate for system health, application and hardware
- Deploy application and batches within request time
IT Helpdesk
- Provide services for help users able to do they job didn’t have technical problem
- Provide onboarding services for staff to get necessary services from IT when start work with appropriate time
Experience required
- any or no experience
Salary
- Negotiable
Job function
- IT / Programming
- Senior Management
Job type
- Full-time
Company overview
Size:1000-2000 employees
Industry:Insurance
Location:Bangkok
Website:www.fwd.co.th
Founded in:2013
Ranking:4.5/5
FWD Life Insurance Public Company Limited (FWD Life Insurance) is a leading life insurance company in Thailand, offering a comprehensive range of life and health insurance products. Established in 2013, FWD Life Insurance is part of FWD Group, an insurance company bas ...
Why join us: At FWD Thailand - we’re proactive, open, committed, caring and innovative. We also provide a caring environment for all the members of the staff and believes that everyone is equally important in driving the company’s success. Over the years, “Cele ...
Head office: No. 6 O-NES Tower, 4th, 22nd-23rd Floors Soi Sukhumvit 6, Khlong Toei Sub-District, Khlong Toei District, Bangkok 10110
Benefits
- Five-day work week
- Learning & Development Opportunities
- Annual bonus
- Company phone
- Dental Insurance
- Employee discount
- Flexible working hours
- Health Insurance
- Hybrid Working
- Maternity leave
- Performance bonus
- Phone Allowance
- Professional development
- Provident fund
- Remote work
- Social Security
- Transport Allowance
- Travel Allowance
- Travel Insurance
- Company uniform
- Corporate Social Responsibility Initiatives
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