Key Responsibilities

1. New Market Development

• Explore and analyze potential international markets for glass bottle products.
• Identify and qualify new leads in beverage, food, and pharmaceutical packaging sectors.
• Assess market demand, import regulations, and trade conditions in each target country.
• Develop and implement market entry strategies for assigned regions.

2. Export Customer Management

• Build and maintain strong relationships with existing international customers.
• Monitor orders, shipments, and customer satisfaction levels.
• Coordinate with logistics, planning, and production teams to ensure timely delivery.
• Provide customers with product information, export documentation, certifications, and country-specific compliance requirements.

3. Sales & Revenue Management

• Achieve regional sales targets and revenue goals.
• Analyze pricing structures, transportation costs, and trade expenses to set competitive prices.
• Negotiate trade terms, payment conditions, and INCOTERMS with customers.
• Track monthly and quarterly sales performance and prepare reports for management.

4. Cross-functional Collaboration

• Work closely with production teams for capacity planning and forecasting.
• Coordinate with QA/QC for quality documentation and packaging specifications.
• Collaborate with finance and accounting teams on international trade documents (LC, Invoice, B/L, COO).

5. Export Marketing Activities

• Plan and participate in international trade fairs and exhibitions.
• Develop sales materials, catalogs, and company profiles tailored for global markets.
• Conduct competitor analysis and monitor glass packaging trends in different regions.

6. Other Related Tasks

• Attend factory visits and customer meetings to resolve minor issues and strengthen relationships.
• Collect and analyze market and competitor data; assist in annual market reports.
• Support customers with packaging design changes and coordinate with factory for development.
• Follow up on orders to meet monthly targets and report market changes to management.
• Handle customer complaints and coordinate resolutions with the factory.
• Request pricing for new products and provide timely responses to customers.
• Monitor annual customer satisfaction surveys and ensure timely delivery of documents.
• Coordinate with warehouse for product delivery and with admin for issuing C/N, D/N, and other documents.
• Follow up on problematic credit cases and propose solutions for approval.
• Define packaging specifications and communicate with factory before production.
• Prepare sales forecasts and monthly reports (sales performance, key customer ranking).
• Perform other duties as assigned by management.

Qualifications

• Bachelor’s degree in Marketing or other related fields.
• Minimum 2 years of experience in sales and marketing of glassware products.
• Strong sales and analytical skills.
• Excellent persuasion and negotiation skills.
• Good interpersonal skills.
• Ability to communicate effectively in a business context.
• Proficiency in reading, writing, and speaking English and Chinese.
• Computer literacy.