Reporting to Head of People & Culture you will responsible for;

• Act as a point of contact for employee relations issues, providing guidance and support to employees and management.
• Investigate and resolve workplace concerns, including conflicts, grievances, and disciplinary actions.
• Ensure compliance with labor laws, company policies, and industry best practices.
• Collaborate with HR and leadership to develop and implement policies that promote a fair and inclusive work environment.
• Conduct exit interviews and analyze trends to improve employee retention and workplace satisfaction.
• Provide training to managers on employee relations, conflict resolution, and workplace ethics.
• Assist in performance management processes, including coaching managers on effective feedback and corrective action strategies.
• Maintain accurate records of employee relations cases and prepare reports for HR leadership.

The ideal candidate should possess the following background

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in employee relations, HR, or a related role.
• Strong knowledge of labor laws, employment regulations, and HR policies.
• Excellent communication, conflict resolution, and interpersonal skills.
• Ability to handle sensitive situations with discretion and professionalism.
• Strong analytical and problem-solving abilities.
• Proficiency in HR software and Microsoft Office Suite.