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Call Center / Customer Service Agents
atfoodpanda (Thailand) Co., Ltd.Do you love food? Are you a bubbly person who likes to chat and talk on the phone? Do you have a passion for great customer service? Do you like to work in a fun international environment? If you answer YES to all these questions, then you are invited to apply and join our team!
- Answering customer enquiries, primarily over the telephone and chat services
- Processing orders by transmitting it to the restaurants through phone or email in a swiftly manner
- Assisting customers in placing their order online, providing information on restaurants, cuisines, and giving recommendations when necessary
- Improving customer experience by assisting customers from order, tracking, delivery and follow up.
- Providing personalized customer service of the highest level
- Clear and precise speaking skills with a friendly demeanor
- Ability to demonstrate effective interaction with customers in a friendly, courteous, and informative manner
- Service minded
- Flexibility to work in rotating shifts
- Good knowledge in MS Office applications and Google docs
- Fluent in Thai and good level of spoken and written English
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Customer Service
- Administrative
Job type
- Full-time
Company overview
Our foodpanda family consists of problem solvers, designers, thinkers and tinkers, working around the clock to make foodpanda the most powerful online tool for food delivery in the universe. We believe that ordering food should be easy, fast and most importantly, fun! We wanted food delivery to be s ... Read more
Why join us: What do we offer? Employee discount codes Flexible hours Types of leave: birthday, bereavement, personal, business, paternity, maternity Medical insurance Fitness at Avani Hotel eLearning platform English or Thai classes Free massages, food and drinks every Friday! Additionally, s ... Read more
Benefits
- Professional development
- Employee discount
- Five-day work week
- Flexible working hours
- English lessons
- Annual bonus
- Gym membership
- Health Insurance
- Maternity leave
- Paid holidays
- Social Security
- Travel Allowance